Absolutely disgusting company, avoid. Order placed Feb for necessary meds. Nothing received, nothing from AYP saying why. Person needing meds went into hospital so meds no longer needed. Order cancelled but can't be fullfilled anyway by AYP so instead money to be refunded. August came and went, NOTHING. Requested bank details for refund, duly given, still nothing and here we are on 28th October email received saying order on it's way, half the items but billed for all of them even after cancelling and THEM offering a refund. Shocking need reprting to Trading Standards

Well went to buy some anti inflammatory but had to use PayPal and I don't have PayPal and never will so I came here to moan about that and read reviews. Phew lucky escape I'm glad they only accepted PayPal.

I've ordered twice from this company. Delivery takes forever despite paying a delivery fee for delivery "within 2-5 days". My first order took 2 weeks to arrive - I gave them the benefit of the doubt and ordered again. This time I ordered in good time expecting delivery to take a while...it's now almost a month and no sign of my order. No contact number provided. I've tried online chat multiple times with no reply and no reply to email. Really shocking service

Placed order nearly 2 weeks ago and after multiple emails sent have yet to receive a response. Delivery time stated was 5-7 days. So not only have I not received my product, I also feel like they are ignoring the problem. Have requested a refund through my bank seen as this company refuses to reply to any message that's been sent. Hopefully i get my money back and will definitely not be using this company again!

I wish I had read the reviews. I'm still waiting for my order which was placed nearly a month ago. I emailed them and they said I should receive it next week another week gone and still nothing. I emailed them again and no reply. I'm going to try to get refund but they won't refund me. I can't believe they charge you for delivery and yet they fail to fulfill the orders. I have given up on them now and would never order again from them.

2.5 stars. Very reasonably priced products but let down by slow delivery. The estimate given at checkout of 2-5 days was misleading - my order took 15 days to arrive. After emailing, I was told there was a backlog of orders, which it appears has been the case for quite some time judging by the other reviews. Like most people buying medication, I needed it promptly and would have been unlikely to go through with my order had I known how long it would take to arrive. I feel it would be better to provide customers with an updated delivery estimate until the backlog is cleared.

I ordered eye drops in February. I did not receive and asked for refund. I still did not get it. Stay away from this company

I wish I had read reviews before ordering. Have chased twice and had no response. Still waiting for delivery and been waiting over 2 weeks. Don’t say you will deliver quickly if you can’t. Will now have to order from somewhere else and pay out more. Never again

The same as other reviews I’ve waited too long for delivery Every week I query it and they send the exact same message saying it’ll be the end of next week We don’t usually order medicines weeks in advance so we’ve ordered when we needed them and believed they were in stock I’ve asked for a full refund and won’t use them again

It is the first time I have used this company. If it was possible I would give a zero stars review. They accepted my order online, stating the goods were in stock and delivery would be 2 to 5 days. 8 days later I emailed asking why my order had not been received. I got a reply saying it would be despatched the end of the following week, which would have been 17 days after my order. It is now 27 days after my order and the goods have not been received nor have I heard further from the company. I have raised a complaint via PayPal and requested a refund.