Warranty
Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving tramp like it’s as new again with hopefully plenty more years of use to come! Great customer service and product. Would highly recommend JumpFlex.
We brought our jumpflex a few months…
We brought our jumpflex a few months ago and it has been amazing. Was delivered really quickly and was pretty easy to put together. All the kids love it.
Very good customer service
Very good customer service
Our safety net was damaged and jumpflex…
Our safety net was damaged and jumpflex were only to happy to replace under warranty, processing was easy too
Awesome family fun
Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on work out and far more fun than time at the local gym. Once we master the basic moves, we look forward to purchasing a Flexboard to try some more challenging aerial moves.
5 stars for jumpflex I’ve had my…
5 stars for jumpflex I’ve had my trampoline for 3 years now and unfortunately the zipper broke I emailed jumpflex about the issue and they responded so quickly, and replaced it under warranty no hassles fantastic service I’m so happy other than the zipper the trampoline is still in great condition very happy. Thankyou
Great product & easy warranty claim
Great product, and when we needed a replacement net this was an incredibly easy process with amazing and super fast communication from the stafff.
Just bought our second tramp from…
Just bought our second tramp from jumpflex - because our young one has out grown his small one. Our old one had a mat rip after 4 years of regular use and it was replaced - no questions asked and i had the replacement mat in the mail after a week. Absolutely excellent service. And that’s why I’ll always recommend jumpflex!
Replacement parts
I recently ordered a replacement spring padding cover for our 14ft trampoline. The team were extremely helpful and delivery was fast.
Amazing customer service
Amazing customer service. Can’t fault it