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Jojo

23 September 2022, 22:28

  • AU

Warranty

Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving tramp like it’s as new again with hopefully plenty more years of use to come! Great customer service and product. Would highly recommend JumpFlex.

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Baylee O'SULLIVAN

23 September 2022, 18:45

  • AU

We brought our jumpflex a few months…

We brought our jumpflex a few months ago and it has been amazing. Was delivered really quickly and was pretty easy to put together. All the kids love it.

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Juanita

23 September 2022, 15:24

  • AU

Very good customer service

Very good customer service

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Dale Padgham

22 September 2022, 11:11

  • AU

Our safety net was damaged and jumpflex…

Our safety net was damaged and jumpflex were only to happy to replace under warranty, processing was easy too

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Martin Lee

22 September 2022, 01:00

  • AU

Awesome family fun

Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on work out and far more fun than time at the local gym. Once we master the basic moves, we look forward to purchasing a Flexboard to try some more challenging aerial moves.

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K. Young

21 September 2022, 18:26

  • AU

5 stars for jumpflex I’ve had my…

5 stars for jumpflex I’ve had my trampoline for 3 years now and unfortunately the zipper broke I emailed jumpflex about the issue and they responded so quickly, and replaced it under warranty no hassles fantastic service I’m so happy other than the zipper the trampoline is still in great condition very happy. Thankyou

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Emma

20 September 2022, 21:37

  • AU

Great product & easy warranty claim

Great product, and when we needed a replacement net this was an incredibly easy process with amazing and super fast communication from the stafff.

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Jess W

20 September 2022, 15:16

  • AU

Just bought our second tramp from…

Just bought our second tramp from jumpflex - because our young one has out grown his small one. Our old one had a mat rip after 4 years of regular use and it was replaced - no questions asked and i had the replacement mat in the mail after a week. Absolutely excellent service. And that’s why I’ll always recommend jumpflex!

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Jodie

20 September 2022, 14:29

  • AU

Replacement parts

I recently ordered a replacement spring padding cover for our 14ft trampoline. The team were extremely helpful and delivery was fast.

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Helen

20 September 2022, 09:43

  • AU

Amazing customer service

Amazing customer service. Can’t fault it