user image

Amy Curtis

17 November 2021, 08:33

  • AU

Amazing customer service

Great product , easy to put together, and even better customer service. Very happy happy our jumpflex 150

user image

Sharon Smalley

16 November 2021, 16:22

  • AU

I ordered the trampoline on Sunday and…

I ordered the trampoline on Sunday and it was delivered on Tuesday Such fast and prompt service Great quality and value for money

user image

Kristy Walton

16 November 2021, 09:28

  • AU

Amazing service / Warranty

I made contact not even thinking our trampoline was still under warranty, turns out it was, email conversation back and forth within a day and replacement item in the post that day. Amazing service!

user image

Matt

16 November 2021, 08:27

  • AU

Jumpflex excels once again!!!

Jumpflex excels once again!!! What can I say!! We were blown away initially with speed of delivery of our trampoline initially, the ease of assembly and the quality of the product. A few weeks later we have had some issues with the zipper of the safety net as they came loose and feel away. On contacting Jumplex and advising the situation, they have processed and dispatched a brand new safety net for our trampoline with minimal fuss and outstanding efficiency. Absolutely gold class service. I rarely leave feedback for products we buy but Jumpflex has left me no choice. Keep doing what you are doing Jumpflex. I ill be sure to recommend to anyone looking to purchase a trampoline.

user image

Daniel Groves

16 November 2021, 07:12

  • AU

Great Service and product

Great Service and product

user image

Hannah Riley

15 November 2021, 06:59

  • AU

I had a warranty query

I had a warranty query - I received a speedy and helpful response. We love our Jumpflex Trampoline, and the customer support provided! Thanks Jumpflex Team!

user image

Rebecca Heelan

12 November 2021, 10:32

  • AU

Crazy fast dispatch and excellent customer service

I received an email saying they work quickly and if I needed to make any changes to just email back. Lucky for me because I did need to add something. They emailed an invoice and I paid straight away and the next day I get an email saying it’s shipped! Very efficient and great communication.

user image

K Wall

12 November 2021, 09:57

  • AU

Very helpful

Fast reply to my query, and helpful reply/information. Excited to receive this for my kids Christmas!

user image

Ritsa Balfoort

12 November 2021, 08:51

  • AU

Weslee was always prompt in getting…

Weslee was always prompt in getting back to me and immediately arranged for the correct part to be resent after the initial safety net pole sent out was the wrong one.