Exceptional service as usual. Trampoline pile covers broke and were sent replacement within days.

Customer service is excellent! Bought our trampoline 3 years ago and the zip stopped working. The amazing team were so lovely to deal with and sent a new net which arrived very quick!

After sales support is excellent even years later - parts matched to our original purchase and available straightaway. Friendly and helpful service

Absolute legends. We got our trampoline from Jumpflex a few years ago and the zipper wore out so needed replacing. I opened a chat box on their website and 5 minutes later they were replacing it under warranty with no pressure from me. I'd absolutely recommend them to anyone asking for a trampoline.

Parts arrived quickly, as requested, well packed

Amazing quality, plenty of springs to make the mat nice and bouncy compared to cheaper brands. Wasn't fun putting it together as one of the poles had a manufacturer error and we had alot of trouble joining it to the bottom legs. Overall very happy with the finished product!

We needed our six year old trampoline mat replaced in time for my daughter's ninth birthday party and contacted Jumpflex to buy a new one. Their support staff were terrific and sorted it out straight away. Thank you!

I was looking to replace our spring pad as over the years it has started to deteriorate. I had completely forgotten that I had purchased extended warranty for our trampoline back when we first purchased it. I emailed in regards to costing and ordering one and spoke to the lovely Renee who informed me about the extended warranty that we took out when we first purchased the trampoline. It was then covered under warranty and at no charge at all to us. I really appreciate the honesty and great customer service Renee provided. We now have a family of 3 kiddies who are absolutely loving their jumpflex tramp. I find good customer service hard to come by sometimes and Renee was super helpful and very prompt in her replies also. Thanks heaps Renee and the Jumpflex team for going above and beyond to provide an excellent product and even better customer service.

We have been through so many trampolines over the year’s, this one is going well. Very bouncy!

Fast, reliable and everything a consumer could ask for in a product and in service.