Great customer service thank you so much for sorting out my issue straight away. I would recommend! I can’t wait to receive my order :)

Very fast delivery and the extensions are amazing. All products are great and the Molly-mae curling wand is easy to use and does exactly what it says. Will definitely be purchasing more products.

Great customer service, really timely response

As a hairstylist, I've just started using Beauty Works Hair, And I've already had fantastic feedback about it. I had my first Business chat With Charlotte, To help me kickstart my business. She's super motivated, Has given me lots of information to help grow my business. I'm really looking forward to working with her more in the future .

As someone who has had a trade account with Beautyworks for 7 years now, I have never had to go through the complaints process of faulty hair. I recently had to do this with a customer as the hair had changed colour very quickly, the complaints process is very easy to do so and very thorough but after completing the survey I was passed on to Sophie in customer services. Sophie has made the complaint and return process so easy for me, not only was she very understanding for the customer but understanding and compassionate for me as the hairdresser and business owner, she has left myself and my customer extremely happy with the service she has provided in resolving the matter quickly and effectively, this has given me a boost in knowing if anything does occur with a fault in any batches of hair in the future, Beautyworks are there to help and support you. The customer service provided was fantastic and I will continue to use Beautyworks as my main supplier. I think the quality and service can not be beaten! Thankyou again Sophie for your hard work and dedication to helping me. You were fantastic xxx

Lovely products

I experienced brilliant customer service today. I was trying to figure out a refund and sent quite a lengthy message. To make things easier for both parties, Bella at beauty works called me and spent time discussing and advising me over the phone. She was so polite and friendly and really very helpful - I was super impressed!!! Thanks Bella, you’re a star!

Very good, I dealt with someone called Bella M and she was really efficient and helpful, thank you

I ordered the celebrity nano bond hair and it came very well packaged and very quickly. Unfortunately the hair was the wrong colour. Contacted Beauty Works and spoke to a lovely lady Ella who made it hassle free and exchanged the colour and is making sure it comes out in time for my hair appointment. Really pleased as a first time beauty works customer 😁. Thank you

Fast, efficient delivery of my hair straighteners. Packaged well and good communication from Beauty Works regarding delivery status. The straighteners work really well and my hair feels lovely and soft after using them, not frazzled to bits like it was after using my previous straighteners! I wouldn't hesitate to buy from Beauty Works again.