Happy with the service I received when…
Happy with the service I received when colour matching my hair.
I contacted via WhatsApp to ask if the…
I contacted via WhatsApp to ask if the comb from the waver kit was sold separately as I’ve lost mine. I spoke to Libby who told me that it wasn’t sold separately however she’d check with the warehouse to see if there was any spare. There was and she’s getting one posted out for me. Amazing customer service!
Best hair I've bought
Best hair I’ve bought so far and fast delivery. Washed it a few times now and still feels great x
Glossy on top .
A well earned 5 stars, the service I received was excellent with a very quick delivery. The hair products I purchased were for my granddaughters birthday, she is a very happy girl with the results. Lovely soft shiny hair.
Quick delivery and great hair extension…
Quick delivery and great hair extension plenty of colour options and lengths
Really helpful & quick to respond to my…
Really helpful & quick to respond to my emails! Ellie Pendlebury was dealing with my recent queries & was really helpful.
Very good thanks
Very good thanks
Amazing customer service - Ellie
Was having trouble trying to return an item and Ellie was amazing! Continued to help me and was lovely throughout xx
Molly Mae straighteners
Really pleased with these straighteners. The adjustable temperature is really useful for coloured hair. They leave hair really shiny and curl hair well too. Really nice case/set they came in too. Excellent speedy delivery too.
Customer service is poor
Customer service is patronising and unhelpful. It is ridiculous site advertise on their website that they can change the order shipment address if there is a mistake (this mistake was on their part by the way) but I have received a call today to say that that is unable to be done quite contradicting Would not recommend purchasing from this site as they are very unhelpful.