Great service
Great service. Really efficient. Would definitely use Direction Law again.
Excellent service,Canterbury branch
I was looked after by the Canterbury branch and they were absolutely amazing!!! They went above and beyond to help with anything I needed and were very efficient in getting all key documents processed. There communication was brilliant and were very prompt at replying to enquiries by email! Huge thank you to Jade and Ali, you guys made my journey buying my home so easy even with the delays from the developers, I can’t thank you enough
Thank you for all your help with my…
Thank you for all your help with my mortgage! Very professional! No hassle what so ever! Very informative and transparent with every update I received.
Direction Law we’re very professional…
Direction Law we’re very professional at all times. Staff were very patient and curteous at all times
Very quick process
Very quick process, a big thank you to Sunaina
Overall happy especially at end when…
Overall happy especially at end when everything over quickly to complete but been marked down as we told them straight away we had 2 x help to buy Isa which we even queried about how to claim etc, wasn't until a week or so before completion we was told we couldnt use them due to house being to much so lost the bonus which impacted our finances would have been nice to have had that info when they was first instructed
So Bad So incompetent
USE AT YOUR OWN PERIL - never answer calls, do not reply to emails ( only when it suits them), tell you all is satisfactory then weeks later send emails asking for all the information again, very exhausting would not recommend to my worst enemy. Yet to have the final invoice yet so we will see what happens then. It is like banging your head against a brick wall.
The Third fort system was a bit of…
The Third fort system was a bit of Hassel and was not easy to use. But your staff in the office were of great help and really provided the assistance to get the sale over the line.
Very clear and honest advice
Very clear and honest advice. Both friendly and professional when needing to contact them. Competitive rates. Would recommend
I would avoid
I would avoid! My first time buying a home and the whole process was painful, mistakes were made that nearly cost me my mortgage, but no apology. Communication was shocking. Absolutely no time taken to try explain the process to a first time buyer. It would be a one Star but Joshua who i dealt with at the end was much more helpful.