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Abbey Hoy

22 February 2025, 16:34

  • 1 Review
  • GB

Verified

Great photo book

Great photo book. Really easy to design using Photobox’s tools as they guide you through every page. Highly recommend, super easy to use even if you’ve never made one before.

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Loz

22 February 2025, 00:48

  • 1 Review
  • GB

Verified

Disappointing Experience – Unmet Deadlines, Lack of Communication, and GDPR Concerns

We are extremely dissatisfied with both the delay in delivery and the lack of communication throughout the entire process. The product was promised to be completed on time, but it was not delivered as expected, disrupting our schedule and leaving us in a difficult position. To make matters worse, the team mixed up our book with another customer’s order, and they received our book, including our images. This is a serious breach of trust and a clear violation of GDPR. It’s incredibly frustrating that our sensitive materials were sent to the wrong customer, further complicating the situation and exposing us to unnecessary risk. The lack of support when we tried to track the order only added to the frustration. Had the team been more engaged and communicative, this could have been avoided. We were left to deal with sensitive information at risk, putting us in a compromising position. We expected professionalism in meeting deadlines and ensuring the security and compliance of our data. Unfortunately, this experience has been extremely disappointing and has caused significant inconvenience. It’s clear that more attention to detail and communication would have prevented this disaster. We sincerely hope future customers don’t face the same challenges.

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sam penny

21 February 2025, 22:43

  • 1 Review
  • GB

Verified

Gone downhill

Not impressed. New updates have taken away a load of products that I used to use for my small business. Prices have gone up to. Time to use a competitor

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Mrs

21 February 2025, 18:38

  • 1 Review
  • GB

Verified

Easy and good quality …

Easy site to use and help is available should you require it. Finished book has clear pics with good clarity

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Joanne

21 February 2025, 18:31

  • 1 Review
  • GB

Verified

Always delivered on time or earlier

Always delivered on time or earlier Photos themselves look great ( matte) Easy to use app Very pleased with the service

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AO

21 February 2025, 16:27

  • 1 Review
  • GB

Verified

Interface easy to use

Interface easy to use, simple to view and edit images.

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louisa Le

21 February 2025, 15:58

  • 2 Reviews
  • GB

Verified

im always very happy with the photobox…

im always very happy with the photobox service. I generally get one large photobook a year, and buy extras for special occasions like weddings or special holidays

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JR4

21 February 2025, 05:58

  • 1 Review
  • GB

Verified

The photobook returned in good time and…

The photobook returned in good time and was of a good quality. What more can you ask - well of course it would be even better if the price was a bargain too! However I prefer to go with reliability rather than cheapness and this company seems to produce a good and reliable product.

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rebecca

21 February 2025, 03:50

  • 1 Review
  • GB

Verified

Excellent service and product

Excellent service it was quick and the product was amazing. Great use of discount codes also so price very reasonable. Great service will definitely use you again.

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Diane

21 February 2025, 00:40

  • 1 Review
  • GB

Verified

Generally very pleased with my latest…

Generally very pleased with my latest photobook. However, I did notice two of the pages didn’t have the glossy finish like the rest.