Prompt and efficient service. I phoned to get more information and Darryl was very friendly and helpful. The wrist alarm arrived the day after the order and instructions were straightforward and we managed to set it up without trouble. It is very reassuring to know we can be in touch if needed.

all ok.....

perfect cominication

Everything was explain clearly and delivery was fast. Within 48hrs from enquirying my mum had her confidents back as her bracelett was activated and she knew help was not far away.

Friendly, informative, professional and responsive!

Whenever & for whatever reason I need to call regarding my mum's alarm. Every single person I have spoken to are always very polite, professional and very helpful.

I am always reminded to renew the subscription on my father’s alarm. It’s a quick and easy process. My father has broken the casing on the alarm previously but it was returned and quickly repaired at minimal cost. Very satisfied with SureSafe and the peace of mind it gives the family

Fast delivery

Quick delivery and simple setup

From start to finish, my experience with SureSafe has been a positive one! I first spoke with John who answered all my queries about a personal alarm for my elderly mother. My mum initially chose a wristwatch, but later changed her mind to a pendant, our error! It was exchanged without any drama at all. John helped us to identify the best device for us and it arrived the very next day! Our situation was a bit tricky (for me) as I live abroad and I’m a bit of a technophobe!! However, Yvonne was amazing when it came to helping me ‘set up!’ My foreign mobile threw up a few challenges, which Yvonne was able to navigate with ease! She was very helpful, patient and understanding of my unusual requirements. It’s very nice to know that help is available when needed. My mum is getting along very well with her pendant alarm, and we as a family feel more confident that she is safe, when we can’t be there. The App is also easy to use, and comforting to be able to check-in and see that all is ok. Thank you John and Yvonne, it was a pleasure doing business with you!