From the outset with my initial enquiry handled by Darrell, the next day delivery service and the online assistance post purchase over a weekend, the service has been amazing and faultless. Would 100% recommend this company.

The staff were very helpful

it was always going to be a complicated process to set up a new alarm, but it all went very smoothly, and the staff were extremely helpful and patient when I had to contact them.

Fast prompt deliver, easy to set up and so far easy to use, gives peace of mind leaving my Mum alone.

A clever product supported by excellent sales and customer service. We purchased the SureSafe Go for my Mum. Initial enquiry feedback,the sale and post sale customer service have all been superb. There was one slight glitch with a confirmation email not being received. This was not the fault of SureSafe and was quickly rectified by resending the email. The product has given my Mum a feeling of increased independence and peace of mind for her family.

So far so good! I picked up the phone and spoke to John as I wanted to double check this was the right alarm for my father. Clear, helpful information. Best thing about this alarm is you speak directly into the neck piece, not a base station. Perfect! Does everything we need. Only just started using it so can’t verify the 24/7 assistance but fingers crossed- we have peace of mind to leave my father for short periods knowing he has immediate help should he need it.

As always, simple & straight forward & complete trust in the product & name

Very helpful customer services lady.

Customer service really good and excellent range of products . Unfortunately we had to return the first alarm we bought due to the lack of mobile signal in our area, however the alternative product works well.

We have been using the suresafe go watch for a couple of years now. Excellent product, a real lifeline for my elderly mother. It means she can live in her own house safely. Excellent customer service from the company, fully recommend.