Verified
The service is good
The service is good Whe cannabis they do is really nice smooth would recommend it to anyone.
Verified
Easy to check eligibility
Easy to check eligibility. Spoke to very nice doctor - who arranged prescription. Delivery was fairly quick. A positive experience from the beginning.
Verified
I lost my call due to I am useless with…
I lost my call due to I am useless with a phone you said you could rearrange it for me my daughter is available 27th January she is off and can assist me
Verified
I have had problems today and had to…
I have had problems today and had to ring up 3 times everyone I spoke to were lovely, kind and helpful .Your staff are a credit to you.
Verified
Exceeded all expectations
Releaf have been very polite, helpful and responsive. This was my first time and after a long delay by my NHS GP in providing a letter there were some items no longer in stock on my perscription. I didn't expect a response until Monday when raising an issue with my perscription on Friday evening after 5pm, but by Sautrday night not only had they responded, but my perscription had been re-issued correctly and all items were delivered on the Tuesday. I really couldn't have asked for more and they have certainly exceeded my expectations.
Verified
Excellent services
Any issues I’ve ever had are always resolved over a single phone call. Not waiting ages and transferred always to someone who has a confident professional mannerism.
Verified
I did have a little trouble with my…
I did have a little trouble with my last prescription. As I did not hear when they tried to deliver to me, this happened twice. Hopefully next time they will knock my door a bit harder, so my dogs will also let me know. Other than that they were helpful over the phone when I called to find out how I missed the delivery two days running.
Verified
Sent a syringe that was too small…
Edited Sent a syringe that was too small diameter to fit firmly into the hole in the plastic stopper. I can't emphasise how big a problem this is. I am losing more liquid than I am using. Now resolved to my satisfaction.
Verified
Poorly addressed my issues
Seems they're more interested in picking apart the diagnoses and treatments recommended by my previous GP than addressing the issue I initially contacted them for. They advised me to get re-diagnosed for Athereoschlerosis treatment! I mean, 6 months of hospital diagnoses, CAT scans and echos, and I actually looked to them for pain relief! Bah.
Verified
My experience has being great so far…
My experience has being great so far can't complain