Excellent customer service

Great company with lovely items. Very helpful staff.

Really good customer service. I put the wrong address by accident and when the items were returned they emailed me and organised to send them out again. Very helpful thank you

Ordered 6 glasses and 1 was broken. I got a replacement immediately. Great job!

Thanks so much for sorting my order issue out so quickly! I'm very happy with my 1st purchase with your company, such a quality item 😊 Customer service responded so quickly this is what will make me come back to buy again soon and I've recommended you to my friends and family. Thanks again, Ali

There was an issue with one if the bowls being broken when I collected the order. However Rinkit replied to my email within 24hrs and over a bank holiday weekend. They replaced the bowl. A great customer experience.

Very well priced good quality items. Very fast delivery. Have ordered several times from Rinkit. Last order had an item damaged but Rinkit replaced it immediately. Excellent customer service. Would highly recommend Rinkit,

So I have bought the Nicola spring shadow box picture frames a couple of times now and have been very happy with them, and they set off my 2D pictures brilliantly, but the last two 8 by 8 black shadow boxes have had rusty springs in the back, sent pictures to the customer service department and they offered a partial refund ( frames not really usable without the springs in the back ). I refunded so they sent me two replacement picture frames that were more rusty than the first lot, so please be careful when ordering the black ones ( the white ones don’t seem to be affected )

Prompt delivery and goods as described at a great price. There was a small problem with one item but I was very happily surprised with the very speedy and high level of helpfulness and fairness shown by them to resolve. Stellar customer service. Would definitely recommend them as a company. Diana London

I have had cause to deal with Rinkit customer service on 2 occasions and both issues were resolved immediately, on the second occasion a replacement item was required which I received less than 24 hrs after my email was sent! I will most certainly use Rinkit again and have no hesitation in recommending them.