what a fantastic company
what a fantastic company. All ordered items arrived very quickly very well packaged and prices are much cheaper than anywhere else. great customer service also. Superb quality on all various items I ordered. I will be buying again.
The best customer service
Ordered a lovely dinner set from their eBay store, items arrived promptly but there were damage to the bowls and a plate. Emailed them and they responded back right away. Automatically they sent the replacement bowls and plate. What an amazing service I received from them. Not something you see everyday.
Incredible customer service!
Incredible customer service! Not only did they answer to an email within an hour on a weekday in the middle of the day, they replaced the faulty item no questions asked immediately and were incredibly easy to work with. all other items arrived as described and in great time. will use this company again.
Satisfied returning customer
I’ve ordered from this company several times before and each experience has been great and the quality of the items to a good to high standard. Some of the pictures/descriptions could be better. Most of my orders consist of a large number of items so occasionally some items are missing. But as soon as I raise an issue it is resolved promptly, either by sending the omitted items, replacing the damaged ones or providing a refund. All done promptly. Would definitely recommend this company and will be ordering from them again (soon I suspect)
Excellent 🤩🤩🤩
Cannot fault this company fantastic service all round I placed my order the following day it was delivered on time excellent quality unfortunately a couple of the dishes were broken I don’t think this was the companies fault as they were packed extremely well I think they were damaged in transit I called Rinkit customer services no waiting no hassle spoke to a very nice gentleman who arranged for a new box to be delivered the following day they kept me informed really really pleased with my purchase also a bargain I will definitely be ordering again 😁😁😁🤩🤩🤩
Excellent quality furniture for my…
Excellent quality furniture for my garden at a fair price. Excellent customer service, very polite and friendly when answering my queries. Would shop here again.
Customer Friendly
Bought from Rinkit a few times and it’s has always been a positive experience. My last order got damaged accidentally, by the courier, but Rinkit responded and rectified the problem with a positive response. Katie in customer service was fast, replying to emails. Good communication. *****
Great customer service
Great customer service. I don’t usually write reviews but when my fire pit arrived with a crack in the bowl the customer service team were fantastic. A quick response and a replacement on the way. Appreciated!
Ordered 5 box frames ***** quality
Purchased 5 box frames quality was above expectations and i didnt recieve the parcel contacted rinkit and there kind customer service agent helped me to get a new order sent out asap.. It arrived within 48 hours.. Highly recommend this company, i will always buy from them because of there constant cheap prices compared to other store online and in the shops...
Fantastic customer service
Ordered a set of steak plates at a great price (6 for £20). Arrived within two days but unfortunately two of the plates had broken during transit. Contacted Rinkit via email to advise of the breakage and received a response the next day stating a new set would be dispatched within 48 hours.