Lene was who I spoke with, and it felt like she was reading from a script regardless of my responses. She asked if I had changed the filter in the last 3 months, and after I responded yes, continued to tell me the importance of it. This continued with every answer I provided. When someone is calling for an emergency service call, the last thing they want is to hear about how to use the maintenance portal they used to get in contact with emergency maintenance services.

Keith was great!

Wonderful service I appreciate max very much

Kyla did a fantastic job clarifying questions that I had regarding a maintenance request. She worked with me to ensure all my concerns and questions were satisfied. Thank you Kyla!

Chris did an amazing job fixing my dishwasher! He was professional, quick and knowledgeable in addition to being very pleasant to communicate with. I would highly recommend him for anything I might need!!

Ivy listened to my concerns and answered my questions. She provided a timeline of when to expect to hear from the local office. I wasn't sure what to expect but was pleasantly surprised.

Raul Gonzalez, is the Renewals Specialist, was very kind and gentle, answered the questions I had about the contract. I was happy with the service.

Very well informed and friendly on phone

Jess,was patient, She took her time to understand my needs. She gently reminded of Resident responsibility and fully proceeded to process 2 work orders, quickly and efficiently.

TJ was very patient and accommodating with my concerns. He put in a request for the local office to contact me with my maintenance issue.