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Erica Lopez

12 January 2025, 00:02

  • US

I am a little disappointed that there…

I am a little disappointed that there is no payment plan now. We really struggle, but it is what it is. Keith was very knowledgeable and kind.

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Cynthia Dieguez

11 January 2025, 08:57

  • US

Professional and knowledgeable agent

My experience with agent Max Palomino was great! He answered all my questions very knowledgeable. Gave me great customer service very professional. Thank you Max for all your help! You gave me peace of mind. Thank you!

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Nicole

11 January 2025, 07:31

  • US

Very happy with our experience.

Teanna came and actually fixed our garage after having a couple others come out and barely help. They would “fix” the problem only for it to not work a week later. She took the time to look at everything and to make sure everything was working better than before. She was kind and explained what she did and what was wrong. She was great and can’t recommend her enough!

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Shanie Shanie

11 January 2025, 05:07

  • US

Peter was very friendly and helpful.

Peter was very friendly and helpful.

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Josh

11 January 2025, 04:45

  • US

Fritz was wonderful

Fritz was wonderful. Very courteous and helpful, my issue is fully resolved.

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Gary Brewer

11 January 2025, 03:26

  • US

Rep was very helpful

Rep was very helpful

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Stephen Gregorio

11 January 2025, 01:28

  • US

Les was our maintenance worker today…

Les was our maintenance worker today and he was super friendly and was able to assist with replacing 7 of our dated smoke/cardon monoxide detectors. 10/10 on his service

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Tiara

11 January 2025, 00:53

  • US

I had the pleasure of working with Max…

I had the pleasure of working with Max to resolve my account balance, and I cannot say enough positive things about my experience. From start to finish, Max went above and beyond to assist me. He was incredibly patient, taking the time to thoroughly address all of my concerns and ensure I fully understood the steps involved. What truly stood out was how much Max genuinely cared about helping me. He didn’t rush through the process or make me feel like just another customer. Instead, he took a compassionate and proactive approach, which made all the difference in getting my account balance resolved. Max's dedication and outstanding service have left a lasting impression, and I am genuinely grateful for his help. He exemplifies what exceptional customer service should be. Thank you, Max, for your professionalism and kindness!

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Q. Baker

10 January 2025, 23:34

  • US

Great customer service Fritz

I have been with this company for several years and I have not always had a positive experience. The young lady Fritz I spoke to today was very positive very encouraging and very uplifting, especially in the situation that I’m having so I do appreciate her and everything that she does, this company is definitely lucky to have her.

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Lamika Johnson

10 January 2025, 23:24

  • US

Max was great

Max was great