Arlene was just very helpful in assisting with the maintenance request. I also had the pleasure of speaking with Max and he was most helpful with all the questions I had! If I ever have questions again, I will try to reach out to him first!

Spoke with Ms. Eva this morning and she was very clear and professional with the conversation on the phone. Thanks for having such a professional and concerning person

Spoke with Eva , which she wa amazing , knowledgeable and efficient.

Really no stars My heat hasn’t been working properly for months now. They send tech after tech out and are told by them that the unit needs to be replaced. My house is freezing no one gives a damn. I’m sure they are in the heat with their families. No one has returned my numerous calls and messages left with the call center which most of them don’t understand English. No managers on duty. The only people that care are the techs that come out to try to help. I’m sure they have heat in their homes.

The speed with which Mr. Max resolved my concern, thank you very much

Maintenance request was moved to urgent status Person on phone was friendly Call person—Yehn

Max was very helpful and knowledgeable for what I needed. He was super friendly with great customer service.

Max has Great customer service, awareness of his job and very nice personality.

Max had amazing customer service. Very respectful and understanding. So pleasant, wish I could speak to him every time!

Had an issue with a late fee. Spoke to Max and he was so kind to help me resolve it. He even helped me set up my future payments. Very good customer service.