My claim from the beginning has always been delt with in a helpful and understanding way. Will , the representative was always courteous and went out of his way to put my mind at rest if I had concerns. A big thank you.

The MyAviva app claim was quickly referred to HRNL who contacted me very quickly to arrange a site visit assessment. They kept me informed of the process and date to fix the issue through a third party supplier. All parties in the supply chain were professional, quick and easy to deal with.

Excellent and speedy service.

Beth and the team did a great job of supporting me with this claim. They kept me in the loop and completed the work within a reasonable amount of time.

Great service, fast and efficient.

Right From the start my claim handler Cheryl has been fantastic sorting everything out for me, if it was possible to give her and her company more than five stars I would, thanks Cheryl regards Mr.D.Grant

This was only my second claim on home insurance in 35 years, and did in fact think twice before claiming, due to the anticipated hassle. My claim to Aviva was handled by Cheryl & John at Home Repair Network, and I could not be happier. I was kept fully informed throughout the process in a helpful & professional manner. Thank you very much.

Efficient & courteous customer service. The repair itself was seamless from securing the broken glass 2days before Xmas until the replacement could be completed! Would highly recommend

Very happy no messing about got the job sorted 100 percent thank you

Very efficient from beginning to end. Claim dealt with in a totally reasonable manner.