user image

PinnerJohn

28 November 2024, 00:28

  • GB

Professional and expert team

Team visited twice. Once to put a temporary "wooden window" in place, check extent of damage and measure for replacement glass etc. Then a second visit to carry out necessary repairs and fit new glazing in the doors. All was completed to a very high standard in a fairly short timescale. Everything looks pretty much like new. I am a very happy chappy. I highly recommend this company.

user image

Adventures of

27 November 2024, 01:47

  • GB

My insurance claim was passed on to…

My insurance claim was passed on to home repair network to review the damage. They were in contact within 30mins of insurance passing it to them. They were very quick to make arrangements to view the issue and communication was excellent every step of the way. Made the whole thing easier to process

user image

tpegsgolf

25 November 2024, 22:25

  • GB

Insurance Claim

Insurance Claim John was extremely helpful throughout the entire process and was a pleasure to deal with. 5 star and first class service.

user image

Michael OSULLIVAN

25 November 2024, 19:39

  • GB

Insurance Claim…

Found them very helpful in my insurance claim. Dealt with John who I found very helpful and efficient.

user image

Claudine Taylor

20 November 2024, 03:27

  • GB

Gemma and the team were kind patient…

Gemma and the team were kind patient and sorted the claim. Thank you

user image

Arthur Cosgrove

19 November 2024, 00:36

  • GB

Burglary Damage Repair

I have found John Arundale extremely helpful, courteous and efficient throughout my dealings with him. It has been a pleasure.

user image

A Rossi

18 November 2024, 03:03

  • GB

Helpful and friendly

Everyone I spoke to at HRNL was very helpful and friendly. John Arundale dealt with my case, he was very professional and followed up straight away to help me have my claim processed quickly. Very happy with his service.

user image

Mr Jones

15 November 2024, 16:55

  • GB

Great communication & quick payment

Great communication & quick payment. Really good to deal with.

user image

PAULINE

14 November 2024, 19:47

  • GB

Customer Satisfaction

I spoke to John Arundale about the issue today, I felt he gave me time to explain and listened intently, he asked clear concise questions and had a professional friendly approach with a can do attitude, while asking questions I felt he explained the process clearly and used time speak. At the end of the call I felt valued and had a good outcome to the issue. John is an asset to your company

user image

Steve B

14 November 2024, 02:59

  • GB

Fantastic customer service

Had an unfortunate attempted burglary and doors needed replacing, the insurance company put me on to HRNL to check everything and move the claim forward. Was dealing with John A, who's done an fantastic job reassuring me and acting very quickly to resolve this. From start to finish 2 days. Excellent comms and speedy resolution. Unheard of with insurance companies right?! Would I use HRNL again?, absolutely!