Your after sales service is horrible..

The delivery went well but do not miss the appointment with the service provider. The Super73 bike is very well packaged in its delivery box. the bike makes you smile

Super helpful through the whole process of ordering for my business. Highly recommend!

Don't go for Warranty if you order your bike here. Bought my bike in august 2021 and in 03-2022 the bikechain broke. Never seen a strong bike chain break ever in my life and thought this can't be an user mistake. I spoke with a kind person named Ozan who answered me friendly and redirected me to the warranty page with the kind answer it's not a warranty item. I checked the page but couldn't find the answer. I kindly asked where exactly on the warranty page I could find the specific part that is related to my problem, but closing the call was his solution. Great bike, but poor support if something breaks. Or atleast give a proper answer why somthing is not under warranty. *update* I got a better answer by e-mail although a bike chain that breaks on less than 500 km isn’t a improper usage problem. The quality of the parts is poor keep that in mind. A local bike store wasn’t agreeing on the answer a recommended a better quality bike chain. Problem solved by a local bike dealer.

Awesome Bike, fast delivery. Perfect.

expectations met, valid and very beautiful product as well as attention to detail. Thanks again!

Commande super73ZX sur site internet super 73 il y a 15 jours. A ce jour, aucune nouvelle sur la livraison. Pas de date fournie. Le SAV me rappelle les délais standards mais n'est pas en mesure de me dire quand arrivera mon vélo. réponse à votre message du 08/04 : je n'ai pas de problème de Spam. Répondez juste à la question : où est mon vélo et quand sera t-il livré ? A suivre... Actualisation du 11/04 : le vélo est arrivé. Produit Top. première balade nickel. le souci vient donc dans mon cas d'une absence de suivi de livraison (d'où les 2 étoiles en moins).

Nice bikes and super service!

Great bike, the Support is a little bit too slow and can't help with problems in live

We have TWO of these bikes! And we have been so disappointed in the customer service. One of the bikes has NEVER worked without problems. They do not reply promptly. They send out replacement parts which are defective. The main one is the computer part which needed replacement after their update. They sent a defective one. And the place we found to install it never wants to work on the bike again. Too complicated and tone consuming. This should be a red flag to anyone wanting to buy this bike. They do not offer assistance after the sale for a warranteed bike. We are seeking legal assistance. Please leave a comment if you have been through the same situation. Maybe we can help each other through this ordeal. This is so sad because the bike is truly awesome. The concept and design are brilliant. But the execution is a FAIL!