Very helpful and knowledgable support from Ella. Great comms. Best of all, the tiles are beautiful! Both the new designs, and the reclaimed ones are beautifully restored.

Absolutely amazing service! Would never go anywhere else. Any questions, a prompt reply and so happy to help

Excellent customer service. And beautiful product. Very happy customer.

Great communication and very happy with the quality of the product.

A wonderful colorful jade tile with a white star sample arrived and absolutely thrilled me. I then spoke to super helpful Millie who answered all of my questions, some of them quite technical i.e cement versus porcelain. I felt I could ask her anything, so easy to talk to. A very personal service thank you Millie. My problem is I don't have a lot of time to wait for these exquisite tiles to be made (in Spain and UK) and these tiles are completely handmade, so justifiably, take 6 to 8 weeks. Thank you Millie for making me feel a special customer x Annabelle

Stunning products and great aftercare.

Great experience with the company - samples dispatched - beatutiful products

Ella was so helpful and patient. My order wasn’t the biggest but I was treated with just as much importance as any other customer. We will certainly be using Bert and May for all our future projects. Thank you for Ella for wonderful customer service.

I orderedc a tile sample from Bert and May by phone. The colleague I spoke to was extremely helpful. It was delivered two days later, very well wrapped in perfect condition.

Incredible customer service - Viki couldn't do enough for us, from advising over colours, explaining the different materials and sealants to the overall design and subsequent quotations. The shop was a delight and visiting Bert and May was the highlight of the day! I can't recommend this company and its customer service enough!