Just placed order from USA. So, I have not received my product. However, Annie, the USA representative, has been amazing. Very attentive, extremely efficient, and helpful. The main reason we took the leap and ordered for 3 rooms!

gorgeous tiles sold by lovely people

Outstanding customer service and prompt delivery of tiles. Delighted with the results - exceptionally beautiful tiles guaranteed to transform a space. Want to live in my bathroom now!

Thank you very much. Emerald work really well with me. Helped work out the scheme with my client & I and build up the order to process brilliantly!!

Really helpful and swift response

Annie, who helped me with my order over the phone, was incredibly helpful and kind, and made setting up our trade account a breeze. Obviously the tile is beautiful, too!

very helpful staff

Beautiful tiles and very quick to respond.

I ordered a range of samples which came promptly, and then two different sets of tiles. The ordering system was very straightforward and information about delivery all clear. The quality of the tiles are wonderful and looking forward to seeing them in situ.

Absolutely amazing service. I visited the London shop and they couldn’t have been more helpful. Great advice and offered to post the samples to me as they were too heavy to carry. Beautiful tiles and great selection