amazing customer service
I ordered about 10 different tile samples. They arrived in a million pieces. I emailed Bert&May customer service Friday afternoon and by Monday morning, Sue had replied, refunded my money and sent a new shipment of samples. Amazing customer service. Even broken, the tiles are beautiful and great quality. I will be ordering a full order from them based on their great customer service. Can’t wait for my new samples so I can pick the colour!
Really helpful staff when I popped into…
Really helpful staff when I popped into the shop. Samples were sent quickly and the quality is great.
Anthropologie tiles are just beautiful…
Anthropologie tiles are just beautiful and really make a statement, HOWEVER, quite high maintenance for a kitchen splash back! They are thick, so difficult to get plug sockets in around them and also they show marks very easily. But still very wow. Customer services good and helpful, tiles arrived on time etc.
Excellent Customer Service
Excellent and friendly help in choosing tiles. Mock up designs were extremely useful. No sales pressure just a polite email follow-up which served as a the reminder we needed.
Verified
Lovely shop with friendly staff
Lovely shop with friendly staff
Ordered more samples and prompt service…
Ordered more samples and prompt service unfortunately they are not the right tile for us but good quality.
Absolutely superb customer service (& beautiful tiles)
Due to severe weather and a shortage of stock there were a lot of problems with my order but Bert & May couldn't have been more helpful, considerate and friendly. I cannot recommend highly enough. The tiles are lovely. Cannot wait to finish my project
Very helpful and prompt delivery
Very helpful and prompt delivery
Great customer support
Great customer support
the reclaimed tiles are beautiful
the reclaimed tiles are beautiful. tile samples arrived within a week and now it’s just trying to choose which ones - i live them all!