Good rates for ESB and also easy to reach on the phone if you have a query.

I would like to say that when calling customer support my call was answered straight away and my quire was dealt with. I required some account spread sheets which were also sent straight away. Thank you Niamh

I asked to be put through to Retention Team to discuss my rates before I decide to move to another provider and the lady just read the current rates 🤣 Honestly, what a retention Team is that they are not even trying to keep the customer, she only advised that I am free to move. The conversation was plesant, but the lady purely didnt care. Just to empasise, she did confirm that she is from Sales and retention Team. The call took place on Monday at 9:18am. Whats the point in having a Retention Team/Sales Team if they are not even trying to keep the customer 😂 The rates are online, so I suggest to get rid of that Team altogether,

Took 2400 euro from my account without permission thy said it was ab apparently early exit penalty all I did was enquire about changing names I Signed nothing waste of time trying to reason with them I wouldn't even give them one star if I had a choice stay away from them.

I got a lot of help from Sylvia in trying to sort a huge bill I received unexpectedly. I got help with the technology from another girl when I was trying to pay some of it by card. I am 85 years old and needed their help.

Sylvia was very attentive. She was extremely efficient and very helpful.

The woman I spoke to was a great help explained everything I needed to no and gave me great advice..I'm happy enough to go ahead with this supplier and hopefully I'm happy enough with my bills keeping them at a low rate

A quick solution was proposed. The attendant was very efficient in detecting my problem.

After moving the house, my gas and electricity account numbers were not changed for online billing, i also did not receive the last gas bill. I called customer service number and immediately got connected to a lovely lady named Susan who arranged everything for me in a few minutes time. She was updating me on every step she's doing, and she also sent me a copy of the last gas bill to my email address.

I was spoke with Scott He is very helpful He help me lot of