I know these are difficult times, but Great Art should be glad they are still doing business, unlike many companies. They are impossible to contact, delivery times are appalling (because they ship from Germany, which they don’t make clear on the website) and returns have to be paid for by the customer. I will never use them again.

I honestly can't believe just how bad my buying experience has been...and continues to be, because I still haven't received my items! I assume I never will. I've tried to make contact with 'GreatArt' many times; by telephone and email and I have had no joy. I can only assume I've been a victim of a scam and I've lost my money as well as the purchased items. It's a sad world with people like this in it and I'm sorry they are allowed to trade. I wish I read the poor reviews before I placed my order.

I reviewed my Opinion. It has been delivered on time ( last day). But It's impossible to contact them They hang out and don't answer the emails. Finally they did when I told them I will cancel my order. Lack of communication but good prices in the shop.

Ordered weeks ago still have not had any delivery, try to get through customer services and can’t get any reply after several attempts! Really fed up with Great Art will be the last time I order from them!!

The company gave fun extras with my wallpaper inside that were unexpected, the quality of the wallpaper itself is really good, sturdy and clear. I recommend this company if you want a good wallpaper at least and i think you’ll be pleasantly surprised.

The phone is not answered, I tried for over 3 hours. You get an answer service which puts you through to Customer Service which does not answer. This service then times out, a weak male voice asks you to leave a message and then the answer machine messages are full. So I have scrolled through feedback on here and tried some of their contacts. feedback at great art - email addy does not exist Contact at great art - email does not accept emails Welcome at great art - email addy does exist no reply I just want a status update on my order...

Today’s workshop @lifedrawinganimation hosted by Aaron Jacob Jones was just amazing. Such an innovative and challenging afternoon. Our model Manko was just incredible to hold the one pose through the session. Thank you to the very talented Aaron and Great Art for this free event. Hope to attend may more!!

Appalling delivery and customer service. Products are excellent but delivery appalling. I waited in all day for a delivery. At 4.30 I contacted Great Art to find out when it would arrive. They gave me a tracking number. When I contacted the delivery company Dachser I discovered that they had made the decision not to deliver at 2pm that day due to traffic jams. No one had bothered to inform me. They also refused to deliver to a neighbour despite that request being on my order form.That meant I would have to take another day off. I have ordered from Great art for over ten years and have never encountered such delivery issues. Often a neighbour has signed and taken delivery of my goods. But now with Dachser that is impossible. I have made a complaint to Great Art but so far I have been ignored. Terrible customer service.

I have waited 8 days for my delivery - the tracking link doesn't work and customer service is appalling (when you can get hold of them) - I believe everything comes from Germany, but there appears to be serious shortcomings with their shipping infrastructure and the disinterested, aggressive customer service staff only compounds your misery, which is a pity because their prices aren't too bad.

Not being delivered from the UK!! I see your large London shop, your great products etc, so I place an order. Five days after placing that order it's not even in country. If I'd known it was being shipped from Germany, I would have gone somewhere else!!