Satish K was a great help! Managed to help me with my issue straight away & refunded me due to this error. Was straight forward & easy process. Thank you Satish K :-)

The person on the phone answered all of my questions and was efficient, professional and personable.

Katy was a breath of fresh air to speak to. She was positively helpful and efficient in helping me with my query. It was refreshing to speak to someone in customer service that was upbeat and polite.

Excellent service

Rachel is always on hand to help and support me with our OneCom contract and quite frankly I don't know what I would do without her !!!

Lisa dealt with the request promptly... We are very happy with the service provided to us by Onecom, especially Lisa. She is exceptionally good.

Emily has been very helpful and fast at communicating

Please don't go with this company, I have tried to get out of my contract as I pay so much for just 3 sim only. Everyone I have spoken to has been really unhelpful, they don't care and I have been told I have to pay over a thousand pounds to come out of the contract...its just madness, I haven't even got new phones to show for it, something very wrong. It is causing me so much stress..I have been told by them to call Vodafone but when you do the call diverts to Onecom..and they know this..so very frustrating.

Helpful and clear

Chloe was such a great help today and sorted out the problem straight away.