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Peterborough Mot

15 October 2024, 20:29

  • 1 Review
  • GB

Verified

DO NOT TRANSFER FROM A DIFFERENT…

DO NOT TRANSFER FROM A DIFFERENT PROVIDER TO THESE GUYS IF YOU HAVE A BUSSINESS. WE TRANSFERRED, NOW OUR PHONE IS NOT WORKING AND ITS COSTING US THOUSANDS, AND THEY WANT US TO GET OUR OLD PROVIDER TO FIX THE ISSUE

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Karen Payne

15 October 2024, 20:02

  • 1 Review
  • GB

Verified

Satish was very helpful and even took…

Satish was very helpful and even took the time to call me back to inform me that the action i required was done. Good customer service is always nice to have.

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Georgia Voutinopoulou

15 October 2024, 19:53

  • 1 Review
  • CY

Verified

This is a review for Colin

This is a review for Colin, who is very helpful and always goes above and beyond to help you solve any issued you might have or answer any questions. Onecom is lucky to have him, he is a professional who truly takes his job seriously , and gives the best customer experience. Well done Colin!!!

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Stuart

15 October 2024, 19:22

  • 1 Review
  • GB

Verified

Online chat with Chloe

Online chat with Chloe , everything resolved quickly and efficiently. Many thanks .

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Alex Brown

15 October 2024, 17:26

  • 1 Review
  • GB

Verified

Over promised and under delivered...

Onecom seriously over promised and under delivered and I would urge anyone who engages with them to proceed with extreme caution. Their heavy handed sales tactics have resulted in me being switched to a service provider with inferior coverage paying more to boot. A really bad customer experience.

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Simply Wed

15 October 2024, 16:24

  • 1 Review
  • GB

Verified

Initially contacted to confirm my free…

Initially contacted to confirm my free Amazon subscription end date but ended up discussing contract term and price hikes as well. Been reading lots of horror stories on line about how after the 17month period during my account review that my phone costs would go up. It is nice to have had reassurance that this won’t be the case.

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Justin Arno

14 October 2024, 22:04

  • 1 Review
  • GB

Verified

Teigan was more than helpful and a…

Teigan was more than helpful and a breath of fresh air in today’s world. I look forward to speaking to you again

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Alan Muir

14 October 2024, 19:28

  • 1 Review
  • GB

Verified

customer service absolutely shocking…

customer service absolutely shocking reported a problem on saturday 2 days later still no response, been on hold for over 2 hours now wish i had never changed over,as how i am meant to run a taxi firm with phones saying not available,losnf faith and money,very poor for a communications firm

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Jo Machen

14 October 2024, 19:27

  • 1 Review
  • GB

Verified

Now 6 days without buisness phone

Now 6 days without buisness phone. Hours waiting on phone for tech support - no answer. Sent email, suppose to return call in 24 hours, quess what!! still waiting 4 days later. Can someone at onecom provide tech support, as per your promises, or is this another untruth.

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Peter

14 October 2024, 18:55

  • 1 Review
  • GB

Verified

Jordan was fantastic with my enquiries

Jordan was fantastic with my enquiries. A credit to your company.