Verified
Stay well away from this company
Stay well away from this company, they start up services without consent, then charge every month, i call up to get it resolved every month and they fob you off, can,t stop payment as they have my mobile linked to the account. Scammers!!! Stay away if you do not want conned!!!.
Verified
Everything is wrong
Everything is wrong ! Everyone is telling me they will help to resolve my problem since September and I still didn’t get my refund or any help! You were supposed to activate a new tariff for me since July and you never did and since then you overcharge me each time I travel !
Verified
Lovely agent to talk to
The agent that was dealing with me was helpful and patient, had several queries and she answered them all, and advice me if issues continued to get back in touch
Verified
Emily was a 5 star
Emily was a 5 star
Verified
Easy to deal with
Easy to deal with
Verified
Stolen mifi
Ritik was very helpful and able to deal with my issue quickly.
Verified
Yuvraj was professional and courteous
Yuvraj was professional and courteous. He called back twice as promised
Verified
Very professional to deal with
Very professional to deal with, Julie was a great help and sorted everything out for me with no fuss. Highly recommended A++
Verified
Alice was just so helpful and polite…
Great customer service. Alice was just so helpful and polite and got my query sorted first time. Understood what I needed and it was all resolved quickly and professionally. Thanks so much 😊
Verified
Thank goodness for Rohit Kumar
I have had the worst experience and wish I hadn't changed providers. After 4 different call handlers , I finally got throught to Rohit Kumar, who absolutely sorted everything. He was extremely thorough and professional and made sure that he resolved all the issues I was experiencing. So this 5 star rating is for him only !