Very friendly and helpful and understanding that my knowledge of technology is limited. Thank you.

It was easy and helpful

Abhishek S was very helpful. I received the report super quick!

Having had a blanket reply to my email saying up to 10 days to reply, I had a reply from Alice in a couple of minutes and she sorted out the problem by the end of the day. Great service, thank you Alice.

Onecom - Chloe was very efficient polite and helpful and resolved our issue within the hour!

I spoke with Katy this afternoon thinking my bill was higher than I had expected as I had agreed to stick with my original phone and lower my bill. My bill came out as the original price but Katy advised me I would be credited with the amount making it the amount I had agreed with. She was very quick with her reply and knew what I meant. Thank you for your help .

Anand could not be more helpful This review is for him not the others I have spoke to over the last 4 months He did what he said he was going to do

Problem with my connection, Problem solved

An outstanding issue dealt with straight away

I have never in my life been so frustrated. I was so impressed with the deal I was offered and the initial customer service, but as soon as I'd signed the contract, everyone stopped caring. My phone and sim cards still haven't been delivered over a week late, despite me chasing. Onecom customer service dept straight up lied about the delivery status, forcing me round and round in circles. I'm left with no business line and my children can't use their phones because the old sim cards have been disabled. I was recommending this company to people due to the deal I got, but now I'm warning people to stay away. Absolute nightmare.