excellent tech support
excellent tech support! Having problems with a refurb laptop that i purchased from them and they exchanged it with another one.
I purchased a computer from Walmart…
I purchased a computer from Walmart Shipped by Discount Computer and I had a problem figuring out about why my second monitor wasn't working I went on the help desk and A great guy name Jesse help me he had great customer service very kind and he told me not to worry he will ship me the correct cable to make it work very pleased with Jesse he has great customer service skills 👍
Taylor was very helpful and efficient…
Taylor was very helpful and efficient and friendly. Ya gotta love Texas.
Perfect space saving desktop for those…
Perfect space saving desktop for those of us stuck at home having to do schoolwork during this awful pandemic.
TERRIBLE!!! DON’T BUY
TERRIBLE!!! Don’t ever buy from this company...liars, cheats!!! The machine doesn’t work at all. I bought it as a Christmas gift in November, didn’t open and build it until Christmas. Now 18 days after I opened it, they refuse to replace or refund my money. I bought through Walmart too!! You will NEVER get to speak to anyone on the phone, they just leave you on hold for 20 minutes and disconnect the call. They suck!
The computer was ordered through…walmart.com
The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
It's a Scam
They never sent me a computer monitor and simply said I didn't order it. After I proved that I did they stop responding. If you have had similar experiences report them to the FTC and the BBB. This is the best way to get companies like this shut down.
DO NOT CONSIDER THIS COMPANY
I ordered a laptop from this company and received one of the oldest and outdated laptops ever. Aside from that, the laptop would not accept a charge and it would not turn on. I reached out to them and they sent me a return label for a refund. I immediately returned the laptop and it has already been 1 entire month and they will not refund me. I have called several times. Most of the time, the phone is busy or it will prompt me to leave a message. No one will ever return my phone call. At this point, I do believe they have stolen my money. DO NOT USE THIS COMPANY. I would not have even rated them a 1, but it was the lowest score available.
Ordered an i5 Got an i3
Ordered an i5, received an i3. Desktop monitor is the oldest they had in stock with scratches, the tower itself has a broken chipped piece off tie DELL logo. I was unable to log in and use the computer as administrator and had to reset and reinstall windows to be able to even do this (but it should have been ready to use "out of the box" like the site describes...) I was informed they check their equipment before it's shipped out, but they clearly don't or I would have received what I paid for. They offered me a 30 dollar refund but what good is that when I need the computer I ordered? offered to send this one back if they send me the computer they order as I've read feedback on ebay (where I purchased it from) that they do NOT issue refunds upon return and I am not chasing down my money!!! filed a dispute. Still no response from the seller. Also like everyone else, customer service is next to non existent. How hard is it to reply to emails when you're actively updating and editing your listings? I have also provided proof that this tower was not what was ordered. Very disappointed... feel scammed and ripped off. Also the keyboard they issued with the order was broken. The clips in the back that usually heighten the keyboard a bit were not there, and the mouse is hard to use and stiff.
Best computer company
You are the best computer company in the world everything is good thank you.