I received a very good attention

1. Less than honest regarding billing options. 2. ILLEGALLY billed me over $6000 after we were done. Had to spend several hours on the phone fighting to get the money back. 3. Got the money back, but they are STILL deducting from my account illegally. 4. Had to spend several hours with the bank completing a fraud claim, blocking them on my account, getting a new debit card, transferring autopays for other accounts. 5. Paid for 8 sessions (agreed upon) but daughter could not get matched with a math tutor for ACT prep. Did not get all the sessions. Refused to roll them over. 6. Tutor was just “OK.” Read problems with my daughter out of a book or activity. Had her answer them. Gave her the correct answer if she missed it. Explained. Same thing my daughter got with her ACT prep book. Less than impressed. EDIT: The reason you don’t recognize MY NAME is because you entered into the illegal “contract” with my MINOR daughter. Thankfully my husband is an attorney and walked me through this. Otherwise, I seriously doubt your company would have willingly given me our money back based on your initial response on the phone.

Kim Tribble helped us the first time around when we had issues with our tutor. It looks as though she's no longer there as her email has bounced back. What is really frustrating, is I have emailed AND called asking to speak with a rep from the customer service department and they refuse to give me the information or pass me on. No, I don't want to speak to the average person who can't refund me money and who won't look up the history etc. My time is precious I don't want to keep dealing with people who say one thing and don't stick to their word... Our first tutor had a legitimate mental breakdown, harassing us and terrifying our daughter. Our second tutor ended up in the hospital, went MIA and we couldn't figure out what happened for weeks. Our third tutor refused to communicate with us, dragging on planning sessions and we eventually had to look for another tutor. Our last tutor seemed to have a significant cognitive decline over the course of time with him. He couldn't even answer the simple recall questions for the paragraph they just read together. He constantly told my autistic daughter to smile and told my daughter to fix her handwriting otherwise he would have to mark her zero.... If you have experience teaching the neurodivergent mind you would know not to say things like that. They keep telling us this "isn't" the varsity way," but we've been through several tutors that have all been awful. I've got to ask, what is the varsity way? Because all we've experienced is crap and I've spent sooooo much money for nothing. Stay far away, do not sign a contract, find something more suitable for your child's learning.

Our son has built so much confidence in math but above all, in himself and that to me means so much. Our tutor lifts him and makes him feel so happy to join to learn and make himself better.

My son loved his sessions , and as a child with dyslexia he was matched with an excellent teacher .

My experiences with them were superb. I find their communication is extremely proactive and well communicated. Customer services always gave very good details and extra helpful tips for engaging with 1 on 1 tutor and group classes. I think this program is great for home schoolers to have a chance engage with group of students and fun learning experiences.

The tutor that you matched my daughter with to help with her chemistry has been working out great. She has a unique ability to explain complex concepts in a way that’s both clear and understandable. My daughter feels more confident and engaged in the subject. Highly recommend!

Varsity Tutors matched us with a great tutor! We were worried about tutoring online for our 8 year old, but Varsity Tutors made it easy to get started and helped to place us with a tutor that has worked out wonderfully for our child. Our 8 year old looks forward to the tutoring sessions, and I have watched our tutor get to know our child and our needs and create a fun, engaging session each week. We have seen positive improvement in our child and appreciate the fact that there are other benefits with our varsity tutors account, such as group classes and assignment help!

Valerie is a good teacher. She responded quickly. She is helping my daughter we are so happy w her.

Jazmin Reyes made it great. She is an excellent tutor. I am so glad I called Varsity Tutors and the connected me with Jazmin. Thank you