Verified
I recently purchased a warranty with…
I recently purchased a warranty with concord; Jeff Brooks is my representative and did an excellent job. The final quote was significantly below other similar companies. Concord provides a no deductible plan with 24 hour emergency number. Unlike other extended warranty companies Jeff was professional and did not demand or threaten if i did not sign-up immediately. Jeff answered each question without hesitation . I am counting on Jeff to provide quality care for my vehicle should I require it; and have no doubt he and Concord will provide me what my vehicle needs.
Verified
Jeff was very professional and…
Jeff was very professional and knowledgeable with helping me with my purchase. Received very competitor rates for the plan I purchased. Hope any claims go as smoothly.
Verified
Very well informed
Very well informed, knowledgeable, got a better deal than expected hope the claim experience goes as smooth
Verified
Cancellation
We wanted to cancel our policy within a day of activating. I called the selling agent but could not get through to him. I finally emailed a request to be contacted and another agent called. He was very nice, very professional and took care of my request quickly.
Verified
THIS COMPANY FAILS TO HONOR ITS…
THIS COMPANY FAILS TO HONOR ITS CONTRACT THEY BROKE THEIR CONTRACT WITH ME!!! PRISCILLA MILLS (VERY UNHAPPY CUSTOMER)
Verified
Jeff was very helpful and informative
Jeff was very helpful and informative. Looks like a great product from other reviews and after talking to the Representative.
Verified
Great customer service
Great customer service, easy to talk to, they explained all the benefits and gave me a great deal!
Verified
Used Vehicle Warranties
I just purchased a used vehicle that was out of warranty, although it only had 30,000 on it. I was able to negotiate a fairly reasonable rate for a 66 month warranty or 100,000 miles (whichever comes first.) It was much cheaper ($600 less) than what the dealership had offered me for the same coverage, so it definitely pays to shop around. I had done some research online and had read good things about this company, which is why I decided to go with them. Purchasing a vehicle warranty for peace of mind was quick and easy. I will come back and write another review should I ever have the occasion to actually use the warranty.
Verified
I just purchased the Auto Protect Plan…
I just purchased the Auto Protect Plan and found the process to be straight forward and economical. The customer service agent was very helpful in providing me with an excellent package that fulfills my needs.
Verified
Professional and courteous
Professional and courteous