everything good.

Great product. Nice and small-easy to manage. The colors are nice to keep them separate for our kids.

The Gold is a monster. I am really please with how strong it is. You don't notice the weight too much around your waist. It adds an extra dimension of freedom to riding as you can leave your bike places without worrying too much. I've also got a Hiplok Lite that I've had for years, that's never skipped a beat either. But I bought the Gold just for my own peace of mind. Both would be also useful to give a thief's noggin a floggin'.

Real good bit of kit if your out for a quick ride and need to leave your pride and joy for a few minutes

Great job, and good quality products

Great lock and chain. Would highly recommend for an ebike

Order promptly delivered

I recently bought a Z Lok Combo - For some reason, it didn't work after a couple of uses. I spoke to Charlotte in their customer services, who couldn't have been more helpful. 2 days later, I had an identical new lock that works perfectly and is great for the 5 minute lockups while I nip into a coffee shop etc. Very impressed with the level of customer service - Thanks Charlotte.

Bought soma accesoires (Z Lok Combo Twin Pack, Hiplock FLX) which were send in a simple paper bag without any protection. Unfortunately the bag came in open and one of the items was damaged. My complaint was not even answered. As I got no answer at my complaint by email, I started using the locks (order #38048). unfortunately your answer ist to late!

The best service ever, very personal and quick - talked to Milly she is amazingly helpful and efficient. Amazon send me the Hiplok without keys. I contacted Hiplok directly, purchased the same item, which was out of stock, but they managed to send me the same one, received 20% off and within 48 hrs it was delivered.