By the way, Gift Tree does NOT allow bad reviews on their site!! Shame on me for not doing my due diligence before I spent over $500 with their company. They are a real scam! Disgusting company!

I am posting here because my review is not appearing on Gifttree’s website. I am very disappointed with a recent purchase of the Good as Gold Gift Basket. It was a sympathy gift and I had the opportunity to actually see at the memorial service. It did not resemble what was pictured in the least. The basket was a different color and it was pretty small. I have ordered from this company in the past and it was always a good experience. I am very upset because I feel that I was completely ripped off for what I paid. I will NEVER do business with this company again!!!

I order 3 Gift Tree gift baskets (the GOLDEN GOURMET CLASSIC GIFT BASKETS for $159.47 each) for my eight grandchildren, ages 30 to age 12. They all love candy, especially chocolate so I thought it was a great choice for them. My grandchildren live in 3 different cities. Two gifts from Gift Tree were acceptable to them. The third gift had MORE THAN an abundant supply of DARK CHOCOLATE. My three grandchildren who received this “Gift” were disappointed. When I discussed this with Gift Tree, they essentially said “Too bad”! It was the “chance” I took when I bought their basket that they would send what they had available in the baskets! They offered my grandkids NO substitute for all of the DARK CHOCOLATE candy they hate. Their Mother offered to send all of the Gift Tree back. Gift Tree also did not even offer a replacement for all of that DARK CHOCOLATE. Needless to say, I will never use Gift Tree for gifts again and I will make sure that everyone I know will be familiar with my negative experiences with them and use someone other than them for their services. I truly wish I had read the reviews of this 40 million-dollar company before I trusted it to make my grandchildren happy this past Christmas (2024)!

I ordered a Culiau Customiser Engraving Pen from GiftTree three months ago. I was sent a different product which would have cost far less. The product they sent is not suitable for purpose as it is far less powerful and will not perform the tasks I ordered the Culiau for. I have contacted gifttree.com repeatedly and did not receive any replies. They have also failed to return my phone calls. They are still advertising Culiau Customiser Engraving Pen on their website. Avoid this company.

I called with anticipation and talked to a representative to make some orders. First they changed some because they were sold out. After I choose some others they had issues with the order so they reached back the next day. Then, 2 days after someone reached out saying that the information was incomplete, which I provided to the sales rep. Then after one day I received 2 separate messages saying that unfortunately they wouldn't be able to place 2 orders due to state regulations... The sales rep just acted as it was normal and I had to choose a replacement.

Do NOT trust this company! I bought a basket for over $100 five days prior to the requested delivery date. They did not request Fedex for 5 days though they had a created label. As a result, the basket was not due for delivery until 2 days AFTER the requested date. I used their chat to request updates as NOBODY answered their help phone line during business hours. They continued to confirm an on-time delivery even though the basket had not been picked up.

This company is a scam do not use them. They stole 700 dollars from me.

Received a catalog in the mail and called the same day to order a basket for Christmas. The price was $25 more than printed in the catalog. They said they had a price increase, not a good way to do business.

Refused the discount advertised

I had exactly the same problem as the Niagara buyer. At the end of the order they told me that the 15% discount is not applicable to my order, even when the 15% off sign was showing on the screen all the way to the. Checkout! The place is a rip off and looks like Wasington State does not care about it! Peter N.