Verified
very average- poor driver
I booked the mini bus for 23 last minute (3 days before travel) i then called up to add another person and i was told this was fine if i emailed but a 23 seater still turned up. When the driver arrived late he charged us to bring food and drink onto the bus even though we wasn't going to consume it. Once we were on we thought we may swell drink then as we had paid. He told us this was strictly none refundable. the coach was left in perfect condition but the driver has told the the company that we left it messy and thy will not refund by £70 which it totally unacceptable.
Verified
Outstanding service
Outstanding service , on time and very helpful also understanding with children . Would recommend coach hire to family and friends Will be using them in the future Thank you
Verified
Wedding Coach
I would highly recommend this company for their attention to detail, for their patience dealing with us Irish, for their courtesy and utmost professionalism in transporting and collecting us from the venue. They will be top of my list for future events and would not hesitate in praising them from the detailed emails to the receipts for payment, they are the real deal and absolutely lovely drivers. They made our trip very enjoyable thanks again Jean Hallahan
Verified
Excellent!!!!
Very professional from start to finish, coach was on time going to and from our venue. Would recommend and also use again in the future. Thank You
Verified
Quick, reliable and professional coach hire
Enjoyed a pleasant trouble-free experience with Coach Hire. Professional, friendly and very helpful service from the call centre / office and driver. We booked a coach for a wedding party which worked out very well. Coach was comfortable and arrived on time. Would definitely recommend Coach Hire
Verified
Family function
We used coach hire.com on 28/08/15 for a family function. I must say how I was very pleased with the service from booking over the phone to the driver that came on the day. The service was efficient we were kept up to date with booking via emails, as I had to make an amendment a few days before our hire date which was no trouble. The driver (Joey) was friendly, well mannered and punctual. He was very professional from start to finish and made our journey to different destinations so relaxed as we travelled in comfort - we felt like we were in safe hands...so big thank you to him. I will recommend this company to friends and family, and hope to use you again soon.
Verified
Family Outing!
We hired a 16 seater mini-bus for a family outing. Communication was very good before the event giving us confidence that everything would work well. The mini-bus was perfect for our needs and the driver was excellent. He was courteous, friendly, and knew the route better than his sat-nav! He clearly went out of his way to ensure that we had a great day, and that helped to make the right atmosphere for our special day.
Verified
Unreliable. Book your own coach locally with an established coach company
We booked an executive 16 seater in FEBRUARY for a 50th Wedding Anniversary trip with the family on 22nd AUGUST, We were initially worried when the acknowledgement said that it might be one of several makes and they would not specify. We were assured that we would receive a photo of the actual vehicle well before the event. I started phoning them over a week before the trip and was again assured that I would get photos of the Exec coach by Weds/Thurs. When I hadn't heard by Thursday lunchtime I was finally told that they only could supply a standard Transit type vehicle! They will tell you how many companies they can select from but you seriously risk being disappointed as we were. Find a local company with a good reputation!
Verified
home James
excellent service arrived before time happy to help would recommend you to any one needing coach hire.
Verified
A little disapointing
When we arrived the coach driver was early and the flight was delayed. When I asked if he had the flight number he said he didn't but I had provided this and would have thought he'd check to save himself waiting time. That aside driver 1 was pleasant and helpful with the bags etc. The return journey was a nightmare. Booked for 12 didn't arrive till gone 12:30. Multiple phone calls between the depot and the driver who had no clue where we were and expected me to provide directions in an area I am unfamiliar with. Would have expected them to be checking ahead of time to ensure they were on time as this put pressure on us connecting our flight.