Verified
con artist
DONT FALL FOR THERE LIES, bunch of con men, money grabbing donkeys, when a companies last 5 reviews are all 1 star, that says alot. they make up cancellations on events to create urgency, the only urgency is that you give them your money before you find out you can get it farrrrrrrrrr cheaper elsewhere- avoid, avoid, avoid Also says a lot when a company deletes there feefo account.
Verified
Do not buy anything from this company.
This company has the worst customer service of any that I have ever dealt with and I would advise other companies never to work with it. We are relatively long standing clients and recently found that we could not attend the revised date for a concert cancelled 2 years ago due to COVID and rearranged. The company insisted on payment regardless refusing to try to resell the tickets and when I refused actually cancelled the tickets and threatened legal action to recover the money. All Attempts to speak to management failed and they even refused to provide contact details for their Managing Director.
Verified
Worst company I've ever worked for
Worst company I've ever worked for. I've read customers 1star review comments on trust pilot and I agree with every single one of them. Avoid purchasing and working for the company absolute donkeys. Better off putting all your money on Leicester to win the league next season X
Verified
Avoid - many better providers out there with better quality tickets etc
Avoid - there are many better vendors. Generally poor quality tickets available at massively inflated prices. There are many better corporate hospitality providers who provide better quality seats/tickets as part of their corporate packages. Customer service is utterly dreadful if you ever need it and they just tell you to write to the directors. Avoid - this is a rip-off.
Verified
Wonder Woman at Imperial Events
We use Emma at Imperial Events on a regular basis, very professional and always helpful. Even we will left our tickets for an event at home on a Sunday morning she answered her phone and sorted replacements to be at the reception when we arrived, a Wonder Woman!
Verified
breach of contract
we have spent a large amount of money over a number of years with this company and paid a considerable amount of money to attend the brit awards which had inclusion of an after party which is the main reason my clients wished to attend. The after party was cancelled even though the government have relaxed COVID regulations reducing the package being offered yet had no intention of allowing us to cancel or indeed offer a refund for services not provided. not the first bad experience with this company and shameful behaviour will certainly avid them in future
Verified
WOW F1 Abu-Dhabi
What can I say from Wow, from start to the end Abu Dhabi GP was excellent staying at the Atlantis palm for the 3rd time going to the F1 eating in the underwater restaurant to the ICE staff helping with the PCR's chasing results to giving you advice was second to none, roll on Singapore 2022, Thank you to Jodie,Toni,Olivia. Great Service every time.
Verified
Avoid like crazy! Awful all round
I Can’t put it into words how bad of a company these are. Everything sounds amazing until you pay, once you pay it falls off a cliff edge. No reply’s, no help, no care, no service! Just damn right awful service all round. Lies I’m there sales pitches “we have this great event that Barclays cancelled so half price” it’s actually not and actually cheaper direct! AVOID
Verified
5-Star hotel and Michelin Starred…
5-Star hotel and Michelin Starred restaurants were just as good as promised. BEST EVENT EVER!
Verified
Incredible hotel and the ultimate…
Incredible hotel and the ultimate luxury trip. My wife thoroughly enjoyed herself and I gained some serious brownie points. ICE delivered yet again