My Husband has just started using the clamp. But he does like the design.

Although this cuff may be just what the doctor ordered for some men, it's not my cup of tea. I really should have done a bit more research to find out how it works and what benefits it provides. Then I would have realized that it wasn't going to provide the service I needed. But I did give it a go and it was comfortable and I'm sure it's a good product for some men but not me. So I'll be returning it for a refund.

Update on my 1 star review below. UPS finally returned my product to Pacey. They contacted me and had Canada Post deliver it 2 days later. I haven't tried it yet so only 3 stars for now. BUT, I will never be able to give them 5 stars because of UPS. Original review below: ---------------------- 'I got a note saying it would be delivered on a Friday. Then an email saying the next Monday. That was 2 weeks ago. I have heard nothing since and would like to cancel my order'.

Does not stay in place when doing activities unless you make it very tight then it is uncomfortable

delivered on a timely basis

the product is fantastic but customer service bad I tried to get a response online and phone and so far have heard nothing.

Customer service is phenomenal. They are so good. This is what companies should be like.

Caring customer service makes all the difference. I appreciated personal contact and responsiveness to all of my inquiries and concerns. When the first cuff didn't fit a new one was sent and finally when the next one also did not work for me, a refund of the original purchase was prompt. Thank you.

Great product and company

I find the cuff difficult to use. Every time I have to reset the cuff after going to the bathroom, I find it difficult to get it right. Hopefully more practice will help.