Olivia was wonderful to work with. I had trouble hearing her at times. The phone system they are using should be louder. Oliva stayed on the phone with me until we talked with every credit card company. She's a keeper. Steve Boymel

I had a very good experience, which I shall put all the credit on to Deijah. She was helpful, professional, courteous, knowledgeable, patient, entertaining and nice. Cannot say enough about her, except this was the 2nd time I've spoken to her. I think you should clone her! Sincerely, Deborah Leigh Hill

Patrik was extremely helpful and spoke to me more than once, remembering the details of my issue more than 1 week later. He was able to resolve our issues. Thank you!

The the representative was very helpful and informative. She was a pleasure to talk to and took her time and walked me thru my concerns. Thank you

Tere worked with me and my husband on some issues we were having. She was very professional and very patient and stayed with us until all of our issues were solved. It is worth every cent to have Identity Guard when you provide such wonderful assistance. Thank you, Tere.

Last month I was a victim of credit fraud when my new US Bank credit card was taken and used to take out over 3,000 in cash. Since that time, there has been several credit inquiries in June 2022 that I did not authorize. I was helped by a few Identity Guard employees regarding these inquiries and was treated very well. The last employee took the time to call the company's of both inquiries just to verify that no new credit was obtained from these inquiries. Both employees that i dealt with on 7/7/22 and 7/8/22 were very helpful and polite.

Identity Guard immediately alerted me with a fraud alert that someone was opening a bank card with Wells Fargo in my name. I called a live person at IDG who put me in touch with an IDG agent Leon. Leon on a live 54 minute call helped me navigate thru 4 Wells Fargo fraud departments to stop this fraud.

This review is regarding Helga: I have had the luck and pleasure to get to speak with Helga twice over my 13 year membership. She is nothing short of marvelous, patient, intelligent, able to explain and answer questions, give good advice and guidance relating to identity theft. She knows the products well and she is excellent in communications. You are very lucky to have Helga on your team. She is a rare gem! She is one of the main reasons I continue to support Identity Guard because in this day and age, it is difficult to find support and guidance as she gives. I am not speaking to a robot, lol, I have a genuine person who understands her products very very well and the industry she is in. She takes the stress away!

Judith helped manage my case where fraudulent credit applications were made in my name. She did a wonderful job of connecting me with the companies that were involved. She guided me through the process and made terrific recommendations on how to reduce/eliminate the potential for future occurrences. She did a great job of addressing the situation and helping me resolve the concerns.

Bibi She is the best customer service person I have ever worked with. She is worth gold. She gave me more information that I was unaware of and was assisting me with every issue I requested.