Website was enjoyable. Process was enjoyable. Receipt of watch was enjoyable

If I could give less than one star I would. I purchased a Movado Bold from them in August, because I had previously purchased from them and had a good experience. What I didn't know was the the good experience was because the watch was fine. Sometime in October the watch just stopped working. I decided to find out if there was a warranty and they told me there was and to send it back for repair. I sent it back and waited for the repair. I got the "repaired" watch back on December 4. When I opened the package I immediately noticed that the watch was not set at the correct time. I attempted to pull the crown out to set it, and it broke off. The crown was fine when I sent to them for repair. I called them back and was given the run around about how I had to send it back again, etc. I was put on hold, hung up on, my emails went unanswered for days. I asked for a refund and they said no. I asked for a new watch and they said no. I asked what would happen if the watch couldn't be repaired and they said "they would do their best." I filed a claim with PayPal and after almost two months it was denied by them on January 18th. Watchmaxx refused to send the watch back because they kept saying that the case was not closed "on their end" despite PayPal telling me that they sent them an email the same day they sent me one. I sent them screenshots of the chat with PayPal, I sent them the email from PayPal saying the case was denied. They basically said "too bad" and they told me I had to wait until the 27th of January. I emailed them at lest 4 more times asking them to please call PayPal or check their dashboard before they finally acknowledged YESTERDAY FEBRUARY 1 that the case was closed. The watch is on its way back and I sincerely doubt it's fixed. DO NOT BUY FROM THEM. THEY ARE HORRIBLE!!!!

Terrible business.Purchased Oris watch, received invoice.My credit card was charged. In 2 days received email that they do not accept coupon which they previosly accepted. Asked to cancel my order and still no any respond. Stay away

Fast shipping. Watch looked immaculate. Came with all boxes and papers. Will absolutely purchase from again

Very fast delivery since I paid for my new watch. Like a new item, watch was in perfect condition. No any complain!

super. schnell. alles top.

I always have been pleased with Watchmaxx! This is my fourth watch that I buy from Watchmaxx and I really happy with all my purchases.

Is pretty nice time piece recommended

Not as much choice as others, but good service, good price and I finally got an Oris watch! If you are from Canada, I hope your UPS residential service is better than mine, because the delivery was 2 days late than expected... They even said "delay due to severe weather" even though it was a sunny day!

Bought a Tag from this company and under less than a year crystal cracked from the inside. The watch seems to be defective. I reached out to them and they said crystal is not covered. I don't think I would buy from here again.