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From start to finish we had great…
From start to finish we had great customer service. Owen was absolutely brilliant and very helpful in purchasing our Jeep renegade. I would highly recommend pinetree too anyone looking for a new car. Thanks again Owen
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Excellent service
I received excellent service while purchasing my car and Mo was absolutely brilliant, couldn’t do enough for you
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Ssangyong
First time dealing with pinetree fantastic service from mo at Caerphilly.No pushy salesmen following you around the forecourt left alone to view vehicle of your choice Aftersales fantastic phone yesterday with aircon problem appointment for today problem solved thank you to all the staff at pinetree for the whole experience enjoyable will not hesitate to recommend you
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Pinetree Cars Caerphilly
Dealt with by Muhammed at the Caerphilly branch. Great guy, profesional and helpful. Great all round service.
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Very happy and highly recommended
Just purchased a Zafira from Neil at Caerphilly and couldn't be happier. I did get (in my opinion) a good deal but more impressive was the customer service. A seem less process from viewing, to purchase, including a part exchange and then collection. Very happy and highly recommended
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TOP SERVICE..
Bought a car yesterday at the Caerphilly branch. Excellent service. Neil was Very helpful and friendly , nd couldn't do enough to help us, without being pushy like I've experienced at other 2nd hand dealerships. Will definitely go back and recommend to friends and family. First class...
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We bought a car in the tonypandy store…
We bought a car in the tonypandy store and we had brilliant service by Steve. Helped us with everything.
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Great people and I m very happy with my…
Great people and Im very happy with my car
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Professional and quick service
Needed a car quite urgently due to few months of vehicle issues and we had already bought 2 cars from here in the family. We looked online and nothing really jumped out at us but because we wanted buy from a reputable dealer we thought we'd pop in. Gavin approached us and asked us what we were looking for, we said we needed something within budget, ideally diesel and family appropriate along with being a work horse. He told us to have a wander round while he had a look what was in stock and see if we could see anything ourselves. Gavin then approached us 5 minutes later and explained the options we had and took us into the office to have a look. After looking at a few on the website he took us outside to show us them in person and have a chat and look around. We decided to test drive a 15 plate polo which had pretty much everything we wanted and was in price range. After about an hour and a bit of being there we placed our deposit down on the vehicle and signed the paper work agreeing a date we would return for the car. Super simple and easy, on collection we dealt with a gentleman called Alex, who was also highly professional and dealt with everything in a swift manner. Touch wood have had the car a week now and it is great! super smart and tidy car for all our needs and as normal would definitely return for another car!
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Absolutely shocking service
Absolutely shocking service . Purchased a Hyundai Tucson back In March . Every week since they have had it back for problems that was never resolved properly . Sent to Hyundai due to stop start not working and a recall where I was informed the air filter is completely clogged and diesel filter haven’t been replaced since 2018 . After care has been shocking with the way I have also been spoken to and told I didn’t have to go to the Hyundai garage and could have gone to any rac approved garage , when told there after service was shocking he took no interest at all Edit -Hi I must inform you that the car has come back for valeting , scratches removed and service due to the light coming on . Also there was a whole in the seat that was then fixed with a gentleman coming to my home to do it . So it has been back numerous times also they are the place that sent me to Hyundai due to stop start not working Also from the phone call today I can inform you I ring to state that it had been taken to Hyundai due to the stop start and for part under warranty, where they informed me that the air filter and diesel filter needed changing I only called to see if this was meant to be done . Hyundai also informed me that Pintree themselves should have pick up that the steering rack was faulty I can give give dates of which the vehicle came back to yourselves