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Pinetree Car Sales
Owain was very helpful in helping us look for a car for my son. Plenty of choice and good quality cars competitively priced. Cars are not always an exact science but we are more than happy with our purchase and would definitely recommend and return. Five Star Service 👍🏼😎⭐️⭐️⭐️⭐️⭐️
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Alex at Pinetree was really helpful…
Alex at Pinetree was really helpful from start to finish. I needed to make use of the aftercare service and it went very smoothly and everything was sorted easily. Thank you!
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Alex in Tonypandy
Bought myself an insignia from Alex in the Tonypandy branch and the service was top notch, never felt pressured and Alex could not be more helpful. After buying from other dealers this is where I felt most valued. Great car and one very happy customer. Will be coming here for my next car
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Me and my partner bought the Leon FR…
Me and my partner bought the Leon FR from the Nantgarw branch, service was outstanding, no pressure on us what so ever and made it feel very natural picking a car, Toby, Neil and Lewis were brilliant, from us picking the Leon, discussing payments and even the day we picked the car up. Make a great team and 100% recommend!
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I have bought a for the first time in…
I have bought a car for the first time in ten years and was nervous about the process. My fears were forgotten when meeting Neil at their Nantgarw showroom. He was very helpful, answered all my questions fully and explained each step of purchasing the car I wanted to buy. I would have no problem recommending anyone to visit this site and dealing with Neil.
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NEEDS TO BE CLOSED DOWN
NEEDS TO BE CLOSED DOWN. I wouldn’t even Rate this 1*. Absolutely disgusting how this garage is still open! I bought a car in May 2019. I wasn’t allowed to test drive the car myself. Soon as I bought it and drove home I noticed lots of things didn’t sound right. After taking it back and complaining for them to fix it. Little did they know I have a black box and a tracker which tells me when the engine is turned on and off and any trips. The car didn’t move. And they told me it was ‘fixed’ I then brought them up on this and they had it back again, I had another RUBBISH curtesy car. This time they did drive somewhere but again the noise and issue was still there. I waited another month for it to be seen to again to Eventually be told there is nothing wrong. I was fed up so I went to 2 local garages to be told this was a major job and the engine had to be taken out! When I went back to pine tree they told me my warranty had run out. They knew all along this is why they made me wait so long for a appointment and keep my car for so long. My parking system has never worked since I have bought the car. When I press for my windows to go up, they do the opposite and sometimes don’t even close.. bare in mind it’s a 2015 plate car with 25k miles when bought. Also my car key is faulty and doesn’t work properly and they told me that they won’t replace it as it does the job. I am so disappointed I am stuck with this car for 4 whole years. I feel mugged off. It is a horrible feeling. NEVER EVER EVER VISIT THIS GARAGE. DONT MAKE THE MISTAKE I DID !!!!!!!!!!
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Bought a car from pinetree cars the…
Bought a car from pinetree cars the biggest mistake of my life, I bought a heap of junk, will never buy from them again or recommend them to anyone
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Continuous Errors
Bought a golf in March of this year. Advertised £9999 on forecourt and £9200 online. Be aware they rip you off for an extra £150 as an admin charge The car itself has developed so many faults 1. Missing Jack (I’ve emailed them constantly about this and they’ve still not sent me one) 2. Creaking/knocking suspension when they investigated it they couldn’t find the cause but won’t pay for me to have it looked at a VW garage. 3. Window Switch Broke 4. Corroded hubs behind brake rotors 5. No Sat Nav Card despite being advertised as having sat nav. 6. Picked the car up completely empty on fuel. They refused to refill the car or even give me some money off as they knew I’d have to go to the nearest garage instantly. Dodgy Company that sell Dodgy Cars When owning your first car it is supposed to feel special and help you fall in love with driving. I have a passion for cars and motorsport but when I drive this car I’m filled with doubt as I’m waiting for the next issue.
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catalogue of issues with The Honda…
catalogue of issues with The Honda civic, from not having a washer cap, ac not working and breakpads need replacing. They do not keep photos of the cars they sold to prove other defects. constant calls and messages - you can get a better car and service else where, please do your research before buying from pinetree
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I recently bought a car from the…
I recently bought a car from the Tonypandy store. We had excellent service and advice from Steve who didn't pressure us, but helped us make the correct purchase. Hope the car is as excellent as the service we were given. Thank you Steve