I bought products from span.com as a first time costumer. Even though, I made a mistake in the order, Lucas Okrasiak was really helpful to correct it. He manage to get the right items with a professional packaging and shipping in a timely manner. Would I recommend span.com for others? For sure I will. Thank you Lucas and thank you span.com.

Everything perfect! Great personal attention, solved any doubts I had. Also fast and reliable international delivery (EU). Many thanks for making it easy!

Purchased QNAP 453D - excellent price, set up thoroughly and delivered quickly. Excellent service.

I bought a Qnap Nas from SPAN.COM with Ram upgrade and hard drives. Excellent service. Immediate response to emails and excellent support. The order arrived on time, was well packaged and exactly as ordered. Everything was great, My thanks to Lucus for his help and polite assistance. Fast and great service, highly recommended.

Paywand was knowledgable and quick to respond to emails. He even offered an unsolicited discount.

I was unsure about the Synology DS220+ in terms of it's noise level, so I contacted Span and asked a few questions. All I can say is that I experienced outstanding customer service and I’m really pleased I chose the DS220+, it seems to be perfect for what I want. Delivery was next day even though the order was placed after the cut off time and the price was very competitive.

KOIXIA LEAD TIME too long! 12~16 weeks

The website was well laid out and provided clear information on the available options within my budget. There is even a chance to speak to staff members to help you confirm you needs. Once my order was placed and I had questions or concerns the Span.com representative handling my order Lucas Okrasiak literally held my hand through the process and explained everything without once making me feel like I was annoying him or pestering him (I'm sure some were very basic process/procedure questions). I'd have to say hats off to Span and Lucas who is an excellent contact for first time customers. I am looking forwards to return to Span when I have further NAS/Storage needs as their knowledge is excellent and they know the value of making a customer feeling appreciated :)

good !!!!!!!

Really good service, especially when Lucas noticed my ordering cock-up and allowed me to correct it. The NAS was with me the following day. I prefer to buy from a smaller specialist than the Amazons of this world whenever I can.