Excellent advise and support in store . First class delivery and installation service . Top quality furniture .

I got the gorgeous Stratford dining table from Neptune last year and it is everything I hoped it would be. As far as the product goes I cannot fault it at all. The delivery itself on the day of the delivery was very smooth and I cannot fault it, they helped me assemble it and placed it exactly where I wanted it. The only issue I had which was a very minor one was that since this is an item I had to order a few weeks in advance and I have a HK number no one contacted me for arranging delivery until I emailed them. Once I did they were very prompt and very helpful. And when I arrived in the UK I got a UK number too and they promptly added that to my records.

Lee and Craig were delightful young men that delivered my furniture. So pleased with my side tables and the excellent quality of Neptune including who they choose to deliver their goods

We had prior notice of delivery time which was very helpful. Our delivery was on time. The two guys were friendly and efficient assembling our new bed and taking away the packaging. We are of course delighted with our purchase.

Great service and a very warm welcome with coffee in the showroom. Great range of products and we are very happy with the Bembridge mirror. Speedy delivery to store and easy for us to collect.

The team really went the extra mile on my order helping me locate the product Looking forward to receiving it!

Josh and Alfi were careful, conscientious and polite. Great service to match great products, thank you!

Hayley made the entire process of finding our perfect interior design incredibly easy and stress-free. She took the time to thoroughly understand my style, preferences and vision, asking insightful questions and delving into every detail. Based on our conversations, she introduced me to a selection of options that fit my home perfectly and made superb presentations which really allowed me to see what the finished product would look like. Her friendly, personalised approach and extensive expertise made the experience feel seamless. She has impeccable taste, is patient and made all the information about each aspect of the design easily understandable. If you're looking for an interior designer but don't know where to start, Hayley is the perfect guide. We would use her again and recommend her without any reservations. Thank you - we couldn't be happier with our remarkable new look!   Gail Colbeck

Lee and Rob delivered my mirror and carried it in and placed where I wanted it. Strong brand Neptune. The quality is class. Now looking for a console table.

As a loyal customer who has spent many thousands of pounds at Neptune my wife was asked to pay the full amount up front of almost £2k as this is company policy. I find this extremely disappointing and feel that Neptune should review its policy. Most other companies accept a deposit for goods to be delivered of up to 50% which seems acceptable.