LAUREN MCLEAN, aftersale team. I had a hand over from Lauren, she's very helpful. Good demonstrator , very clear presentation. We found one of the building issues and she help us to handover to the team, hopefully it can sort it out shortly. Many thanks Lauren.

After a long delay we are almost there Delays are to be expected with a development this big. We have been kept well informed and all queries have always been answered quickly. Katie Goad has been very helpful. Leaving messages on my phone when I have been unable to pick up and sorting out our furniture for us. Full marks for Katie

Before the contract was signed, we couldn’t fault the service that Seven Capital provided. The Sales people were attentive and amenable, albeit, in hindsight, they ensured every query verbal and rarely provided email confirmation or written record of conversations. The property was delivered over six months late with several missed completion dates, all of which were communicated purely due to myself chasing Seven Capital for answers. Even with four weeks overlap on my current property, Seven Capital was not able to hold themselves to a timeline which caused me and my partner move into temporary accommodation for a few weeks. After a long wait, we were very excited to see the property. Unfortunately, Seven Capital's poor standards reared their head again. We were met by a handover agent who knew barely anything about the building and didn't represent a luxury brand in any way. This was promptly followed by being shown that property which has two steel girders across the middle of the living room along with a 3-inch step which were not indicated on the drawings correctly. When going through the sales process these markings were queried and I was told they were nothing to worry about and would not impact the property in any way. Unfortunately, the problems don't end there. Having been in for over three months and we are still experiencing significant issues: Hot water tank leak (which is a common problem due to poor fitting according to the service engineer), Lift outages (with multiple occasions where only 1 of 3 lifts were working) No water bill due to the handover state of the building No electric bill has Seven Capital have still not relinquished the meter to us No bin collections The communication post-sale has been so poor and the level of ownership for problems has been non-existant. As a company that aims itself at investors, Seven Capital tie your money up for long periods of time with zero return on investment while sailing past deadlines without any communication or feedback. I would recommend staying well clear.

Katie Goad has been extremely helpful in assisting me to organise a furniture pack into a new unit in the Jewellery Quarter in Birmingham. She provided invaluable advice in helping me to get exactly what I wanted as well as some other useful supplementary information on future letting, and all in a personable and efficient way, perfect service.

Really excellent customer service from Ria Parveen, in getting the final obstacles removed to achieve completion on my client's apartment! Ria demonstrated attention to detail, a proactive approach, and a genuine desire to help her customer - if my company was hiring right now, I'd be head-hunting this one ;-) NB. This review is purely based on the service received around the completion of my client's property purchase - I can't comment on the quality of the property itself until handover. But well done Ria!

Completions dates changed multiple times and won't see my property until I come back to the UK in late Dec, but I can't fault the customer service they provided during the purchase process. Especially thanks to Caitlin and Conrad for keeping me posted all the time. Really looking forward to seeing the final product in late Dec.

This was my first experience with SevenCapital I was weary due to the delays but I am now very happy with the experience. I am pleased with all of SevenCapital and would like to thank Saira and Cunrad for all of their help.

I would like to thank you for Ria Parveen to help in coordinating the completion of my apartment recently, so that the procedures can be done smoothly.

A huge thank you to Seven Capital for their professional service. A special mention to Katie Goud who was an excellent support throughout the process. She replied to all my queries in a timely manner. Where she wasn’t sure, she looked into the matter and found an answer. Thank you so much also for your support through the after sales.

I completed on my property 6 plus months ago. Delivery was late, and completions dates changed multiple times but Im happy with the final product. The flat was let out almost instantly with little to no issues to date. Very happy with the purchase and the service provided by Saira - hoping to buy agian soon.