Verified
Great service and knowledgeable staff.
The customer service that I have received with the purchase of my apartment has been excellent. A special mention must go to Katie who has been really helpful with choosing the furniture and blinds and to Jessica for the very efficient and informative handover.
Verified
Purchase of apartment at SGUV, Birmingham
Our son, based in Hong Kong, was introduced to Seven Capital & their proposed development in SGUV Birmingham by an associate in the Far East. As his UK based parents overseeing construction ++ we have had close dealings with Seven Capital & have been very impressed by their personnel. In early days Liam Smith took time to show us other completed SC developments and the quality of their presentation. More recently we have had close communication/ dealings with Katie Goad, Senior Interior & Furniture Executive....and cannot speak highly enough of her patience and advice on all aspects of furnishing and presentation of our son’s chosen apartment. We look forward to meeting Katie at the handover of the property. H & J Peters
Verified
Customer Service
Unhappy with delays, but they are inevitable. Really happy with the Customer service received by Saira and the team.
Verified
Seven Capital - Katie Goad
Our experience to date with Seven Capital has been great. Katie Goad was very helpful with the furniture selection and blinds. Thank you.
Verified
Huge Disappointment - SevenCapital Churchill Place
In August 2019, I and my husband rented a flat in the SevenCapital Churchill Place building in Basingstoke. Less than a month after we settled in, our flat ceiling started leaking and getting moulded, so we reported the issue to SevenCapital, in accordance with the 2-year defect warranty of the building. However, after almost a month already, this issue has not been solved by SevenCapital, who only managed to arrange a plumber making a big hole in the ceiling, where water continues to leak from now and impose serious health hazards related to the open access to insulation, mould, dampness, excess moisture and leakage of dirty water coming from the pipes connected to toilets, bathrooms, etc. of our neighbours. Plus, I am currently pregnant and scheduled to deliver a baby in 10 days, which the company is aware of but nevertheless the issue is still on-going, for almost a month, which threatens the health of both me and the baby. SevenCapital sent a repairment team who worked on the issue and reported that they rectified it today. However, the water started leaking again and it turned out the problem has not been solved. To sum up, living in the SevenCapital Churchill Place building for less than 3 months has already caused us significant stress, extremely unhealthy environment to live in as well as huge disappointment.
Verified
Just about to complete on my first ever…
Just about to complete on my first ever new build. It has taken a lot longer than i had expected, but that's the nature of new builds, as you are unable to predict what and where we will be in 2 years time. Have had a thoroughly professional experience with seven Capital from start to finish. Initially we dealt with Maria Simpson from the sales team, who was absolutely fantastic. We were able to view the build part way through and Maria even invited us down to Birmingham last year for a personal tour of the city and the other Seven Capital builds. Towards the end of the build we had a few delays to the build, due to council regulations and unforeseen technical problems, but we were kept apprised about the situation by Sharon Plevin in the after sales team. She would call us regularly and this made a world of difference. Finally, but in no ways least, i'd like to thank Katie Goad in the Interiors Team. She helped us massively when selecting the furniture for the new apartment. Based on her knowledge and previous experience with the city, we were able to select the furniture accurately, based on the type of client we hope to attract. All in all, a very professional experience. Thanks guys :-)
Verified
I'm in the process of purchasing…
I'm in the process of purchasing property at Dayus House through Seven Capital. Although delays on the project have been extremely frustrating the service, updates by Seven have been exemplary. We used the interior package and Katie Goad assisted us through the process. Provided helpful recommendations and ensured everything was completed on time and was responsive. PLeasure dealing with Katie.
Verified
Nice people to do business with..!
Although the Churchill Place development schedule slipped on several occasions, I’m very happy with the finished product and have had excellent service from Seven Capital staff along the way. I would specifically like to mention 2 particular members of their staff who have gone out of their way to be helpful. Sophie Gwynne in the sales team was a pleasure to deal with and has changed my previous perception of property sales people through her professionalism and supportive approach to closing the deal. More recently, Katie Goad in the Interiors and Furniture team has been extremely responsive in getting blinds installed and is now expediting the furnishing of the apartment to meet the specific needs of a new tenant. I am a very satisfied customer!
Verified
Very poor customer service
Very poor customer service. The project delivery date delayed by 16 months. At completion, services charges were increased significantly compared to the original nembers shared during exchange.
Verified
Great purchasing journey
I'm very pleased to buy an apartment at Churchill Place from Seven Capital. Seven Capital staff, in particular Caitlin McDonald, have been extremely helpful in providing all types of assistance to ensure that the journey of purchasing goes smoothly. I highly recommend buying property from Seven Capital. Churchill Place 815