Verified
Very good service
Good range of products, knowledgeable staff, very good service.
Verified
First class service
First class service! We highly recommend Dacombes. We experienced first class customer service from start to finish. Back in March, we bought a lightweight kettle with ergonomic features that is arthritis friendly which, we are still so pleased with! We returned in May and bought a fridge freezer. Paul at the store listened with great care, recommended options that really fitted our needs. Placing the order, communication, delivery, installation and removal were all well managed. We will be returning for further purchases. Thank you!
Verified
Excellent Service
We have great support from the sales and delivery team on the appliances we purchased from Dacombes. The delivery was on time and we had a call to confirm when they would be arriving.
Verified
Bought new TV and stand.Repositioned…
Bought new TV and stand.Repositioned other sets in our home. Help and advice in store was clear and K knowledgeable. The installation was prompt and outstandingly efficient.Brilliant service from a local company.Why go anywhere else ?
Verified
Ed was very polite and professional and…
Ed was very polite and professional and helpful. Thank you. 🌟
Verified
Washing machine crashed Thursday…
Washing machine crashed Thursday May18th. Viewed online. Contacted Friday19th by phone. Spoke to Helen about purchase and special circumstances. She went off and came back with confirmation of purchase and delivery Saturday20th. Delivery, installation and old unit removal was carried out by the van team seamlessly. Couldn't ask for anything better. Thank you very much.
Verified
Very quick and helpful response
Very quick and helpful response. Neff integrated induction hob fitted. Fitter very friendly, phoned to confirm arrival time and fitted hob easily. Thank you.
Verified
First class
First class, efficient and friendly service - from the advice given on what appliance would be most suitable, to the speedy delivery and the superbly expert and efficient installation by Ed. We highly recommend this local store.
Verified
Purchased an induction hob to swap from…
Purchased an induction hob to swap from gas, and was very impressed that Dacombes called to home to survey existing hob. We needed granite worktop gap for hob enlarging. Was very impressed that Lee was able to arrange gas fitter and stone masons and also fitted hob after stone masons had finished. The gas fitter and stone masons were also excellent. Lee was superb.
Verified
Satisfied customer
one small complaint I could have been told the water hardness value had been set up