Be very careful! Go with your own insurance company for peace of mind. Spectra Drive are the bottom feeders of the insurance sector and will lie and scam you when your in a vulnerable position. I was in non fault RTA on a busy motorway and was contacted by spectre and spoke to someone called Matt who, I feel, led me to believe I was speaking to my own insurance company. Regrettably I was dealing with spectre. They arranged for my vehicle to be taken to a compound but when my own insurance made contact with them to remove it to a repair centre they stubbornly declined and said the vehicle has to go to Copart, who are a vehicle dismantler company. Apparently this is a common mistake but they are paid a large commission for this. I will never make that mistake again. If you do go with this company think very carefully about having a replacement car. This is where the trouble begins. Even if it is part of your insurance package. The other insurance company do not want to pay the very expensive hire charges and then spectre start phoning you to tell you this. It was the worst mistake going with this company and I urge you to look at the other one star reviews that have had similar experiences. Save you self the headache and stress. in my opinion they are not to trusted for a moment.

I recently had a fantastic experience with Spectra Drive. Their communication and responsiveness were outstanding. The highlight was the quick and flawless delivery of the rental vehicle. What truly set this experience apart was the exceptional service provided by Chenise. She was warm, knowledgeable, patient, and went above and beyond to assist me. Her dedication to customer satisfaction is remarkable and a testament to the company's commitment to excellence. In summary, this company, with a special mention to Chenise, provided exceptional service, making my experience positive and stress-free. I'm grateful and will choose them for my future needs.

I’m an over thinker and super panic type. Spectra was there every step of the way to reassure me and was very responsive with emails and phone calls

After 9 months finally received part of the money what my car was supposed to be valued. Still waiting for the rest of the money. Also 9 months after I still didn't get my personal belongings from my car. Other then that Spectra is a good representative.

Lovely lady who dealt with me. No hassle involved. All in all great service

Really good experience with Spectra, specifically Tom who was our main contact throughout the claim. All dealt with very quickly and professionally - kept us up to date with regular emails and phone calls. We really appreciated the efficiency in this regard as we are very close to having our first child, so needed this claim to be sorted asap and it was, so thank you.

Spectra have been really helpful to me following my no fault accident. They were always available on the phone for advice and the hire car arrangements were excellent. Thank you

Easy and friendly communication with no wait times and always helpful updates

It's very lovely people working in that company. They coming on time, everything its more then perfect. Thank u

Very reliable people/company, quick to respond their services excellent, I would recommend anyone to this people.