The simple flip-phone comes with no instructions and is very non-intuitive.

Everything worked great. I forgot the instructions on how to set up the data, emailed the company on a Sunday and got an answer right away. Everything was flawless and no extra charges at all. Used a lot. Thank you

Amigo was recommended to me for cell service while traveling out of the country. I found Amigo to be very professional and provided the great service and good equipment as advertised. I was able to make and receive calls with no problems at very competitive cost. I would not hesitate to use Amigo again when traveling out of the country.

I had flawless service while I was in Israel. Excellent experience.

I was so very lucky to find Amigo - Yakov and even his partner were very helpful. The renting of a smart phone made everything so much easier even if I wasn't that smart at using it! Since there are very few of those available, I know I was lucky to be able to rent one. I loved not having to think about how many minutes were going in and out! Just wish I was more familiar with how a smart phone works. It would have been an even better experience. I didn't know how to access the e-mail - but that's my issue!

End to end from order to return and everything in between I got the service I wanted with no issues at all.

So I got an SD card for my smart phone. Supposed to have unlimited data, txt and calls. What I got was just the ability to call. I called Verizon before I left and they said it would work on my phone. I then checked with Amigo US and they said it would with my phone. Well got to my destination and nope data and txt do not work just calls. Now I have to pay for everything. Amigo US says I should have checked to see if it worked with my phone before I left. So when you call or email you will get someone who will say anything and they probably don't keep records of calls. Also the directions they send with phone or SD card is limited at best. Apparently you have to be fluent in international calls and what to dial to call out of a country...do some homework by searching the internet before you leave. If you do contact Amigo be very explicit in your question.

The overall service did work for texting and calling. I had trouble with some apps and called tech support. First, the number was badly hand written on my paperwork from Amigo. When I called, the man on the other end was just annoyed that I even called and was no help at all. Next time I'll just go with a worldwide plan from my carrier.

So far so good. Did not like finding out there is a $10 charge to return Sim Card. That should be disclosed in advance, not when you receive card. That leaves me wondering whether there are other hidden costs.

I used Amigo for a SIM card during my recent travels to Israel. They provided great service and the price was great too.