SIM cards don't always work
Unfortunately, I received a SIM card promptly but it never worked on my trip. Amigo tried to say my phone was locked but it wasn't. When Amigo realized it was their fault after talking to my phone company, it was too late to rectify the situation. They didn't give me a hard time about not charging me but it did put a damper on how I had to communicate when I wasn't with someone carrying a working phone.
Very pleased - one tiny recommendation
I was very pleased with my recent experience with Amigo. The SIM arrived on time and worked properly. And the price was reasonable. I do have one small recommendation. The Nano SIM had a small sticker on it (indicating the phone number). That tiny sticker made it impossible for me to fit it into my phone (Blackberry Classic) until I removed the sticker. After that I was able to insert it. At the end of my trip, that remaining adhesive made it very difficult for me to remove the tiny tray holding the Nano SIM without a fair bit of prying. This could have turned out badly (but didn't). I strongly recommend an alternative to the sticker. Otherwise, great!
Amigo provides a good service
I have been using Amigo phone on my anual trips to Israel. I never had any problems with the phone and was happy with the service. . The only concern I have that Amigo does not have an office in Toronto and we end up spending more money on phone deliver and return than on the minuts spend on the phone..
simple good service enabling you to have a phone at a reasonable price.
Overall positive experience. I had a simple phone while my husband had a blackberry (which he does not like). The blackberry broke during our trip not due to anything we did. It was annoying that it broke but they were very accommodating and brought a new one to the apartment where we were staying. It would be nice if they had smartphones.
Excellent Service
Amigo provided us with excellent phone/internet coverage with superb service. We have used them many time and they have never failed us.
Amigo delivers!
Everything went so smoothly it was amazing. I was able to have Wi-Fi everywhere I traveled in Israel, which made it possible for me to use the Google Maps app to get GPS voice directions. Since this was the first time I'd ever driven outside the USA, having Amigo made it easy.
Used by a student
My son had the Sim card in his phone and it worked from arrival to departure....no problems. And the cost was reasonable with no surprises. Will use again.
Waste of money
I bought a SIM card through Amigo US for Peru and the provider that Amigo partnered up with there was useless. I had full bars with a provider called "movistar" and could not get any internet access on my iphone unless I was at my hotel and hooked up to their wireless network. So essentially the SIM card was of no use to me, which was very unfortunate since I was there for part work. My husband had bought a local SIM card in Peru and he had no problems at all as he was with a larger carrier in Peru. So essentially I paid for unlimited data but had not internet connection through the provider that was partnered with Amigo. I would not use Amigo again as I would not take the chance of this happening again (i.e. perhaps Amigo is only partnering with subpar providers in the local jurisdictions.)
Always great to deal with!
I have rented phones from Amigo previously but this time rented a SIM card. It was the easiest part of my trip planning! It is so reassuring to know that I will have a working phone upon landing. Thanks!!