Hayley C has been amazing as my…
Hayley C has been amazing as my Relationship Manager and has helped me every step of the way on many ventures. I look forward to continuing working with her in the future! Thank you
Outstanding to date!
For a Bank that was little known to myself, I can only say how impressed I've been with their service standards. Lauren was exemplary in explaining everything & I'm about to be allocated my named account Manager. Some lovely old fashioned human values here mixed with modern banking technology & a user friendly app. Here's to a building a great relationship in the future.
Do not use if you are a business
To re-iterate other key reviews here, DO NOT USE. Major technical and customer service issues. Overwhelmed staff who can't cope with demand. In the process of withdrawing funds to move to a professional high street bank, everything is so complex and elongated - support isn't their strongpoint. Definitely don't trust as a business banking partner.
Easy new account set up
I had the pleasure of dealing with Maria at Allica Bank while setting up our new business rewards account. From start to finish, Maria made the whole process very easy. She was pleasant to speak to, efficient, and promptly addressed any issues we had. A massive thank you to Maria for her excellent service. We truly appreciate all her help, and we wish her all the success in the future. Thank you again, Danny Birley
Highly recommend
This is my third successive savings account with Allica and I've been happy with my experience. Any emails and telephone calls were responded to quickly and answered my queries. Competitive interest rates with great communication as the account drew to a close.
Fast access.
Impressive fast service with our GGS application. As this is a newer Government initiative and high street bank struggled to serve, Allica Bank was able to cater to our needs.
Excellent service from this bank
We have been customers of the bank for only a few months, but I have found the service to be excellent, staff unfailingly polite and helpful. It is refreshing to deal with a bank bank which puts its customers first. I can thoroughly recommend Allica Bank
Exceptional Customer Service - 10/10
I was introduced to Allica Bank by my accountant who really recommended them for a business account with instant access savings. I spoken with Chris Webster who is very friendly, approachable, helpful and genuine and he talked me through the features and benefits and then I agreed to apply almost instantly. Chris scheduled a fact find call on the same day and about five minutes later, everything was done. Chris delivers stellar service and the experience so far has been unparalleled when compared to other banks. There is no comparison. Keep up the fantastic work Allica and if this is the service you deliver long term, you’re onto a winner as are your business clients. I’ve already referred a number of friends with business to Allica already. Keep it up guys.
We have just opened a business account…
We have just opened a business account with Allica Bank it was extremely easy to follow the instructions for this. Rob Gilks the Cash Management Executive has been extremely helpful with advice and any questions we have had. I am highly recommending Allica Bank.
Verified
Online access to my account disappeared…
Online access to my account disappeared of the app. Several calls to the "Relationship Manager" along with emails, so far has taken 3 days and remains unable to access. Allica Bank tell me that they do not know why and they are escalating it (For 3 whole days!)