The process has been the most straight forward that I have experienced. Interestingly and unexpectedly I have experienced customer service from a bank, so I will put some lottery numbers on today as I am clearly having a run of luck! Seriously, it was refreshing to be communicated with and its left me with a good feeling. I hope that they continue as they started. The online bank and mobile App works well and is pretty self explanatory, which is good.

I've got business banking arrangements with a number of providers, and I've never experienced the level of support and communication through the account opening process that I've received from Allica. Pav has been excellent. Interest rate on savings is really good, and the app looks easy to use. Very pleased so far.

I've been banking with Allica for my business for almost a year now, and the service has been nothing short of outstanding. Unlike the big High Street banks, Allica truly values and takes care of their customers. The benefits are fantastic: I earn over 4% interest on my current account, and the online banking platform, along with the app, is intuitive and user-friendly. Whenever I’ve needed to contact customer service, the response has been incredibly swift, with almost no wait times. Plus, having a dedicated Account Manager just a call or email away has made everything even smoother. One minor improvement I'd love to see in the online banking is the ability to assign different user roles—allowing my employees to set up payments for me to approve later. All in all, I can’t recommend Allica highly enough for other UK businesses. Their service is first class and they’ve truly redefined what business banking should be.